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Richard Duke USA
I am a software developer at Successive Digital, a leading digital transformation company. With 6+ years of industry experience, I have worked on over 90 projects on technologies ranging from Artificial Intelligence and AR/VR to Cloud. In my free time, I love to share my knowledge through blog writing.
How Customer Experience Drives Business Growth: Real-Life Case Studies
An excellent customer experience transformation makes customers more loyal, scales growth, and improves the brand's overall business success. Businesses that position user happiness as a priority have...
1 week ago
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Top 5 Enterprise Generative AI Tools for 2024
Generative AI has transformed how businesses operate, enabling experimentation across various industries. In almost every operation, from customer success to software development, enterprises use AI-p...
29 December
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Effective Digital Customer Experience Strategy: Six Essential Focus Areas
The digital customer reality is now upon us. In recent years, there has been an increase in the number of "mobile-only" customers, who choose digital and mobile technologies and expect their providers to never stop customer experience transformation. The barrier between the online and real worlds is...
25 November
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The Importance of Culture in Driving Digital Transformation
Digital transformation culture goes beyond upgrading technology; it involves a fundamental shift in how brands operate, engage with customers, and obtain their long-term goals. Organizational culture...
12 November
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The Role of Generative AI in Modernizing Legacy Systems
As digital transformation increases, enterprise productivity gets hampered by legacy systems that impede their capacity to transform and meet industry needs. Application modernization company can be a...
06 November
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5 Benefits of Digital Transformation
To drive business innovation, operational efficiency, and customer satisfaction, companies are heavily investing in digital transformation strategies. For businesses across industries, digital transfo...
28 October
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Exploring the Impact of Technology on Customer Experience: What Should Organizations Consider?
How technology has been reshaping customer experience transformation across industries is interesting. Businesses can cut down on hours of manual processes and offer personalized, efficient interactio...
22 October
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Top 5 Benefits of Conducting a CX Audit
Many digital companies are focusing on acquiring website traffic via organic, paid, and social channels. Utilizing customer experience consulting services that turn customers into brand loyalists is i...
11 September
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Discussing 3 Customer Experience Transformation Use-Cases
Customer experience transformation is a strategic process which uses technology, process optimization, and people alignment to advance customer-centricity. Customer experience strategy centers on givi...
04 September
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Richard Duke
Benefits of Generative AI in Supply Chain
Google searches for generative AI have significantly increased during the last 12 months. All over the industry, there are conversations concerning ChatGPT and AI. Many questions come up, like how AI...
27 August
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Richard Duke
Top 5 Mobile App Development Companies
In the ever-evolving landscape of technology, mobile applications have become an integral part of our daily lives. From ordering food to managing finances, mobile apps have revolutionized how we inter...
12 December 2023
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Data Security in Mobile Apps: What You Need to Know
Since mobile apps have become a need in our daily lives, one of the most important considerations when developing an app is data security. The security of user data in mobile apps is a non-negotiable,...
08 November 2023
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Why Progressive Web Apps are the Future of E-commerce?
E-commerce currently occupies a prominent position within the extensive digital transformation influencing the world. As increasing shoppers rely on Internet for their requisite goods, enterprises see...
02 November 2023
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Why Choose iOS Application Development for Your Business?
Even though iOS somehow lags behind Android when we talk about market share, there’s a reason why developers still choose iOS for mobile app development. There are more than 2.2 million apps in...
31 August 2023
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How do AI Fraud Detection Models Work?
In today's digital age, where online transactions have become an integral part of our daily lives, the need for robust fraud detection measures has never been more critical. With the rise of e-commerc...
29 August 2023
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What is the Time And Cost of Building An On-Demand App?
In the rapidly evolving app development space, there is no surprise that an on-demand application is the game-changer. Everything we do today is bound by these apps that allow us to book a ride, order...
08 August 2023
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Why WordPress is the Top CMS for Website Development?
In the realm of website development, Content Management Systems (CMS) play a crucial role in building and managing websites efficiently. Among the multitude of CMS options available, WordPress has eme...
20 July 2023
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How Much Does It Cost To Build An eCommerce Website
In the digital age, eCommerce has become an integral part of our lives. With the rise of online shopping, businesses of all sizes are recognizing the need to establish a strong online presence. If you...
06 July 2023
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Benefits of Mobile App Development for Your eCommerce Business
In the rapidly evolving digital landscape, mobile devices have become an indispensable part of our daily lives. With the majority of consumers relying on smartphones and tablets for online activities...
03 July 2023
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Grocery Delivery App Development: How to Make a Grocery App Like Instacart?
In today's fast-paced world, convenience is the key to success. With the rise of technology, people are increasingly turning to grocery delivery apps to save time and effort. Instacart, one of the lea...
12 June 2023
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Richard Duke
