7 TYPES OF IT SUPPORT THAT HELP SMALL BUSINESSES

7 TYPES OF IT SUPPORT THAT HELP SMALL BUSINESSES
4 min read

You can outsource various components of your IT department using managed IT services to a business known as a managed service provider (MSP). Networks, cloud computing, and cybersecurity are just a few of the services that these businesses provide on-site, off-site, and through the cloud.

Managed IT services are increasingly being used. The market, which was initially estimated to be worth $23.3 billion in 2020, is anticipated to rise at a compound yearly growth rate of 11% to reach $43.94 billion by 2026. The growth rate increase is a reflection of the competitive advantage MSPs may offer, as more businesses are choosing to outsource their IT in order to reduce costs, improve operational productivity, and increase profitability.



DIFFERENT TYPES OF IT SUPPORT SERVICES

MSPs provide a wide range of IT services, allowing businesses to combine the best alternatives for their operations while still having room to expand and scale. However, not all MSPs offer every service. Some "pure-play" MSPs only sell products or services from a single vendor. Others provide both their own native services and a mix of technologies from various vendors.

Understanding the different service kinds and how they interact is crucial when looking into MSPs and the services they provide. As a result, you won't need to switch service providers if your business expands and you need more services from that MSP.



1. MANAGED CYBERSECURITY

A broad word used to describe network security mechanisms such as firewalls, anti-malware, and anti-virus software is managed security. These services typically include staff training that teaches them how to recognize risks and keep devices secure when working remotely because security depends on employees as well.

2. MANAGED NETWORKS AND INFRASTRUCTURE

Local Area Networks (LANs), Wireless Application Protocols (WAPs), and other sorts of connections between computers and devices are examples of network services. Managing data storage, security, and automated backups are all network-related services.

3. MANAGED PRINT SERVICES

Fully integrated programs called managed print services assist businesses in streamlining their printing processes. MSPs maintain all print devices while optimizing and configuring all printed document output.

4. MANAGED IT SUPPORT SERVICES

MSPs have the option of providing managed support services, which include IT help for a range of problems involving hardware, software, network issues, and operating systems.

5. MANAGED SOFTWARE AS A SERVICE (SAAS)

With the use of SaaS services, businesses can buy licenses to use software from a cloud service provider. Businesses can choose the amount of users they want while the service provider handles hardware, software, and application updates thanks to the subscription-based model. Office 365, Adobe Photoshop, Quickbooks, and antivirus software are a few examples.

6. MANAGED IT CLOUD INFRASTRUCTURE

Cloud computing, storage, and network services are all included in cloud infrastructure management. Additionally, some service providers offer hybrid cloud options that blend private and public clouds to effectively distribute services.

7. MANAGED WI-FI AND MOBILE COMPUTING 

Managed wireless services set up networks so that everyone on the premises can use mobile devices to access the internet via a variety of access points. Since the technology is cloud-based, MSPs typically monitor, control, and resolve problems from a distance.

DO YOU NEED TO MANAGE IT FOR YOUR BUSINESS?

While having an internal IT department provides advantages, not every firm should have one. Some companies are too small, while others lack the funding. That formerly indicated a diminished competitive advantage that favored larger businesses, but that is no longer the case. Smaller companies now have access to top-notch technological infrastructure and services because managed IT services leveled the playing field. Given that nearly two-thirds (64%) of firms use MSPs for at least one IT function, it's no surprise that managed services are becoming more and more popular.

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