Best Ways to Tackle QuickBooks has stopped working error

Best Ways to Tackle QuickBooks has stopped working error

While using QuickBooks, users come across various different errors that interrupt their day-to-day work. The main problem arises when they come across QuickBooks has stopped working error. The error is usually seen while opening the QuickBooks Desktop application. The several major reasons that trigger this error are corruption in the hard drive, damaged QBWUSER.INI file, and the long name of the company file. Read the complete blog to know other causes and detailed troubleshooting procedures to resolve QuickBooks crashes on startup errors.

Need immediate support to troubleshoot QuickBooks has stopped working error? Reach out to the QuickBooks technical support team for help by calling us on our toll-free number +1-800-579-9430.

Reasons why QuickBooks closes after login?

Go through the list of causes given below that makes QuickBooks Desktop unresponsive:

  1. The name of the QuickBooks company file is too long or includes special characters and spaces.
  2. The QBWUSER.ini file is damaged or missing from the QuickBooks folder.
  3. You are not logged in QuickBooks application with administrative rights.
  4. You are not working on the latest update of your QuickBooks Desktop version.
  5. QuickBooks installation files are damaged and corrupted.

Now that you know what makes QuickBooks Desktop unresponsive, go through the troubleshooting section and implement the solutions to fix the error from the root.

Solutions to Deal with QuickBooks Desktop is unresponsive error

Solution 1. Fix the issue by renaming the QBWUSER.ini file

  1. Open the QuickBooks folder where the QBWUSER.ini file is saved.
  2. Once you see the file, right-click it and select the Rename option.
  3. Type the word .old after the extension and then change the name of the Entitlement Data Store .ecml file.
  4. Once done, start the QuickBooks Desktop application.

                 You may also read:- QuickBooks error 1625

Solution 2. Get QB Tool Hub and make use of the Program Diagnostic Tool to resolve QuickBooks program issues

  1. Close company files if not closed already, and then quit the QuickBooks Desktop application.
  2. Open your browser and then Intuit website to download the newly released QuickBooks Tool Hub version.
  3. When the download completes, save the setup file to a place you can easily access, like your Windows Desktop.
  4. Double-click to open the QuickBooksToolHub.exe file and implement the steps you see on the screen.
  5. You need to click the agree to the terms and conditions checkbox to successfully install QuickBooks Tool Hub.
  6. Once it’s done, open the QuickBooks Tool Hub and click the Program Problems tab.
  7. Select QuickBooks Program Diagnostic Tool, wait till it runs and then start QuickBooks.

Solution 3. Make use of Quick Fix my Program from the QuickBooks Tool Hub

  1. If closed, reopen the QuickBooks Tool Hub, and choose the Program Problems tab.
  2. Click Quick Fix my Program and let it resolve issues within QuickBooks.
  3. Open QuickBooks when the tool is finished and open your company file.


You will surely be able to resolve QuickBooks has stopped working error after implementing the solutions discussed in the blog above. If none of them works, connect with the QuickBooks technical support team for assistance by calling us on our toll-free number +1-800-579-9430.

Related article:- QuickBooks error 6073 and 99001

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