Can I cancel my flight and get a refund from Aeromexico?

Canceling your trip? Check all the details of the Aeromexico Cancellation Policy here and see if you are eligible for refunds. 

Aeromexico Airlines offers a generous flight cancellation and refund policy to keep things easier for travelers. You can easily cancel your flight tickets in a few simple taps and request a refund if you are eligible for the same. Passengers must invest in flexible Airfares if they are doubtful about their travel plans beforehand.

Be mindful that refunds will be initiated for Flexible Fares only, so you must be careful when booking flight tickets. Here’s everything you need to know about the Aeromexico Cancellation Policy

How Do I Cancel My Aeromexico Flights?

Have you made up your mind about trip cancellation? Passengers must cancel the trip through the point of purchase. In the case of web bookings, you can simply call the airline and cancel your flight. Follow the instructions below and call off your journey for good.

• Reach out to the Aeromexico Customer Support desk using the toll-free number.
• Alternatively, you can find a dedicated number for your country and dial it eliminate further hassles. 
• Your call will be first redirected to the IVR menu.
• Listen to the prompts and choose your language.
• Again, follow the voice commands and press the button to speak to the live agent.
• Once the agent is on the call, provide your booking details and ask them to cancel Aeromexico flights.
• The professional will then review your request and proceed accordingly. 
• You can also ask about your eligibility to request a refund.
• Be patient if you are eligible for a refund, as the airline may take a few business days to process your amount.
• Once done, the airline sends you an email regarding the trip cancellation and refund details. 

What is Aeromexico Airlines Refund Policy?

Wondering if you’ll get a refund for your canceled tickets? The airline issues refunds only for those traveling with Flexible Fares, so you must purchase them at the time of booking only and add flexibility to your overall experience. Let’s find out the key guidelines of the airline’s refund policy here and proceed accordingly. 

• Passengers are entitled to a full refund if they cancel their tickets within 24 hours of booking. 
• The airline issues a refund as an electronic voucher or in the original form of payment, depending on your choice.
• Electronic vouchers will be credited immediately, while method-of-payment refunds might take a few business days to process. 
• Except for Flexible Fares, all other fare options are restricted and non-refundable. 
• All fare types are eligible for a full refund if Aeromexico cancels a flight itself or if its flight is delayed by more than 4 hours. 
• Those flying with Flexible fares can also rebook their new flight for free if they miss the original one. 
• You are eligible for a refund if you cannot travel for medical reasons. However, you must provide the documents to support your claim.