Could Your GI Practice Use A Better Billings Clinic Gastroenterology And Practice Management Solution?

Could Your GI Practice Use A Better Billings Clinic Gastroenterology And Practice Management Solution?
11 min read
29 September 2022

Do you spend too much time dealing with billing and office issues? Do your staff spend hours tracking metrics manually in spreadsheets? Is it more than 40 days for you to collect an average balance?

Continue reading if you answered "yes" to any of the questions.

It can be difficult to maintain a smooth business operation in a world of declining reimbursements, complex regulations, and increased patient responsibility. The good news is that technology and services can make this easier. These are nine reasons why your practice might consider changing to a better practice management system.

  1. Too little visibility into your finances

  • Knowledge is power, as they say. It's especially true when it comes down to the financials of your practice.
  • Many gastroenterologists find it difficult to answer the question, "Is my practice financially sound?"

It can be difficult to keep track of what is happening in the billing department when you are spending so much time with patients. Unfortunately, not all in-house billers have the training and experience to see the larger picture of the performance of practices.

Some billers don't know how to view the whole process because they are often trained by their billing supervisors. They might not be able to identify the most important metrics or track them. It can be difficult for small practices to find a biller who is knowledgeable about the entire revenue cycle. Without effective practices and technology for practice management, transparency can be difficult to achieve.

Sometimes, even with an external gastroenterology billing service it can be difficult to communicate clearly about billing processes and general practice health. It's possible with the right gastroenterology billing services and the right technology. You can log in to the gastroenterology practice management system services anytime you want to view the status of any claim. Your Medcare MSO Medical Billing(r), gBOOST Client Manager will send you a monthly financial report and meet you to discuss it. You will know what is working well and what needs improvement.

Billings Clinic Gastroenterology

Billings Clinic Gastroenterology

  1. Scheduling is too slow

Do your patients often hear you say, "Sorry, this scheduling system is slow!" when they call your practice to make an appointment?

Slow loading or too many clicks in scheduling services could cause bottlenecks that can slow down your practice. Check-in, checkout, and other routine tasks are performed many times per day. This adds up quickly, and can lead to frustrations for patients and staff alike.

Staff can book appointments quicker by using an automated appointment finder with a quality gastroenterology practice management services that matches the real world. Your staff will be able to save time and reduce the amount of wasted hours by using a template-based approach. Patients will also have more time for each call.

You can also connect an automated reminder system into your gastroenterology practice management services to automatically remind patients to call, email, or text them before their appointment. This will allow you to reduce no-shows by allowing your staff to contact each patient individually.

Some reminder systems allow you to send instant messaging, and some even have powerful customization options. You can keep your patients informed if your office is closed due to a natural disaster or if your schedule is simply not working.

  1. Too often, your claims are rejected or denied

Normal for some claims to be denied or rejected on their first submission, up to 5% for rejections and 10% if denied. If your rates exceed these benchmarks, it could indicate serious problems in your gastroenterology billing process.

You can reduce rejections and denials by using your technology and current resources. Your staff has a limited amount of time to manage claims. There are better options available that will help improve claim accuracy.

You can save significant time with advanced technology by automating key functions. A quality services program for managing gastroenterology practices can verify insurance eligibility before the patient arrives. This will allow you to identify potential issues before your patient arrives.

You can create your own scrub rules and use multiple levels of claim scrubbing. This will help you spot and correct errors, and coordinate of benefits (COB), balancing issues before you send claims out. A powerful clearinghouse interface allows you to see the reasons for rejections or denials of claims, and can be used to appeal or refile them.

  • This is the greatest time-saver. The vendor's robust billing service for gastroenterology can help you manage rejections and denials so that your staff doesn't have to spend as much time dealing with them.
  • Instead of claims getting lost because your staff is too busy, the team at the gastroenterology medical billing firm can work with the payer or clearinghouse to get them accepted.
  1. You are being held back by bridge issues

You can encounter a number of problems when you connect two services systems from different vendors via a bridge. First, the bridge can only transfer certain data types. This means that if the EHR and practice management systems for gastroenterology are made by different vendors, they won't be able to work together as well as they could if they were made from the same vendor.

The second is that the bridge costs more than the services systems. This can lead to it being more expensive than an all in one solution. Third, bridges can be broken by a variety of factors, including vendor updates to their systems without informing the other vendor.

Even if this happens only occasionally, it can be a major inconvenience for your practice. Your staff might have to manually input data while the bridge is down. This can slow down important processes. It can also be difficult to find all data that may have been overlooked. This could lead to your practice management services being removed from your gastroenterology department. It can make it easier to use a single services solution for EHR and practice management in gastroenterology.

  1. Collections are always in the back of your mind

What time does it take to get the money you owe after the date of service?

It shouldn't take longer than 35-40 days for a healthy practice. At least 85% should be collected in 60 days. It can feel impossible to make progress forward when your staff is constantly overwhelmed trying to keep up to all the claims that you are billing.

The right gastroenterology billing service can help. Contact Medcare MSO for more details Medcare MSO gastroenterology medical billing services can help you speed up your revenue cycle and get collections under control. A gastroenterology medical billing service is able to help you manage your billing and collection. They can also help you implement efficient technology that automates some work.

  1. You do your financial and operational reporting manually

Spreadsheets used to be the most efficient and cutting-edge method of tracking performance in gastroenterology practices. And--fortunately--that time is long gone. It is labor-intensive and slow to track metrics manually in spreadsheets. It's also difficult to find the current, accurate information you need to make informed decisions.

Top-quality services for gastroenterology practice management allows you to access automated reports that cover everything, from patient accounts to claim management to monthly summaries. You can modify data and apply filters to get the whole picture without exporting it.

You can gain even more insight when you have the right technology and services. A good gastroenterology billing company will pair you with a client manager, who can send you detailed financial health reports each month, and then go over them with your. This allows you to stay up-to-date on your reporting and frees up time for your staff.

  1. Your practice's ability for operation is threatened by biller turnover

  • It can be difficult to find a competent biller for your practice, and pay them enough to keep them.
  • How would you manage a practice that relies so heavily on one person?
  • Many practices are finding that without their key biller, their operations will grind to a halt.

There is a simple way to "futureproof” your practice from this scenario: Enlisting the help of a gastroenterology medical bill service. Vendors have the scale and experience to hire and retain top-notch revenue cycle management specialists. They can provide you with the continuity that you require from your billing support. You can also feel secure in knowing that you are not dependent on one person.

  1. Patients don't understand their balances

Today's gastroenterology practice faces a major challenge in collecting patient fees. Understanding what they owe you is a key factor in determining your ability to pay.

It is common for patients to be confused or frustrated when they think a service will be covered by their insurance, but receive a bill several months later. They may feel unable to get in touch with your staff to inquire about the situation.

Here is where practice management services and gastroenterology medical billing solutions come in:

  • A few services platforms for managing gastroenterology practices can even calculate the out-of-pocket expenses of patients before they arrive. This is based on the patient's insurance information. Patients are informed about what to expect. Good systems can display outstanding patient balances for check-in and checkout staff so that they can talk to patients about the charges and make efforts to collect.
  • Patients can understand their balances after the appointment by using a comprehensive practice management and gastroenterology billing system. This service notifies them via multiple channels including paper statements and patient portal messages.
  • Inbound hotlines are offered by some gastroenterology billing companies. Patients can receive answers to their balances from trained customer support representatives, without having to tie up your staff. They can offer integrated online payment options and payment plans. This makes payment easier for patients.
  1. You are awake at night worrying about your ability to remain profitable

It can be difficult to balance caring for patients with managing the finances and operations of your practice. This stuff wasn't taught to you in medical school. It's easier to manage when you know you have a trusted technology and services provider supporting you every step of the way. Instead of worrying about how you collect your bills, you can be more confident in your practice's ability for long-term success, despite industry challenges.

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David Russel 2
Joined: 1 year ago
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