Resolving Sage Printer Not Activated Error Code 20

Resolving Sage Printer Not Activated Error Code 20
4 min read
29 November 2023

Encountering the Sage Printer Not Activated Error Code 20 can be a major hurdle for businesses reliant on Sage accounting software. This error often disrupts the smooth flow of financial transactions and document management, particularly when attempting to print documents from Sage 50 or other Sage applications. This comprehensive guide aims to provide users with a thorough understanding of the potential causes behind the error and an effective step-by-step troubleshooting strategy.

1. Administrative Privileges

Before delving into specific troubleshooting steps, it's crucial to ensure that users have the necessary administrative privileges. Without adequate access, resolving the Sage Printer Not Activated Error Code 20 can be challenging. Verifying and adjusting these privileges sets the foundation for successful troubleshooting.

2. Default Printer Settings

Confirming the default printer settings is a fundamental step in resolving the error. Users should double-check that the designated printer is correctly set as the default. This simple adjustment can often eliminate the error and facilitate seamless printing from Sage software.

Action Step:

  • Navigate to the computer's control panel or system settings to access printer configurations.
  • Verify and adjust the default printer settings as needed.

3. Printer Driver Compatibility

Outdated or incompatible printer drivers can contribute significantly to printing issues. Ensuring compatibility between the printer driver and the Sage software version in use is paramount. Users should visit the official website of the printer manufacturer to download and install the latest driver for their specific model.

Action Step:

  • Check the compatibility of the current printer driver with the Sage software.
  • Download and install the latest printer driver from the official manufacturer's website.

4. Temp Folder Permissions

Examining the permissions of the Temp folder is essential, as it plays a crucial role in various software processes, including printing. Inadequate permissions for the Sage software to write to the Temp folder can impede the printing process, triggering the Printer Not Activated Error Code 20.

Action Step:

  • Adjust permissions for the Temp folder to allow Sage the necessary access.
  • Ensure Sage has the rights to write to the Temp folder.

5. Running Sage as an Administrator

Running the Sage application as an administrator can resolve many permission-related issues. By granting elevated privileges, users ensure that Sage has the necessary permissions to access system resources and execute printing tasks without encountering obstacles.

Action Step:

  • Right-click on the Sage application icon.
  • Select "Run as administrator" to grant elevated privileges.

6. Data Execution Prevention (DEP) Settings

Configuring the DEP settings is a crucial step in troubleshooting. DEP, a security feature, can sometimes conflict with Sage software, leading to printing issues and the activation error. Adding Sage executable files to the DEP exceptions list can resolve this conflict.

Action Step:

  • Review DEP settings and add Sage executable files to the exceptions list.

7. Software Updates

Staying updated with the latest Sage software releases is a proactive measure in preventing and resolving errors. Developers regularly release updates and patches to address known issues and enhance software performance.

Action Step:

  • Check for and apply the latest Sage software updates and patches.

Conclusion

In conclusion, resolving Sage Printer Not Activated Error Code 20 demands a systematic and multi-faceted approach. By addressing administrative privileges, verifying default printer settings, ensuring printer driver compatibility, adjusting Temp folder permissions, running the Sage application as an administrator, configuring DEP settings, and staying updated with software patches, users can navigate through a comprehensive strategy to restore seamless printing functionality within the Sage accounting environment. This guide empowers users to overcome the challenges posed by Error Code 20 and resume their financial operations with confidence. If still you are facing the Error then reach out to Sage Accounting Support our Well Experienced Experts Team will help you to overcome this errors and others Sage 50 errors.

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Roman Anderson 2
Hello, I'm Roman Anderson, a Technical Expert at Sage Accounting Support. With a wealth of experience, I specialize in resolving Sage 50 errors and Sage 50 Supp...
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