A problem is being experienced by some HP printer and HP Smart app customers. The HP Smart app on Windows 11 cannot configure their Wi-Fi printer via USB. We have a few fixes for the problem in this guide.
Users are dealing with the issue in two different ways. One example is when configuring a new printer and attempting to connect it via Wireless Setup. The setup fails when using the USB option. The other is that even if the setup goes off without a hitch, they still get a warning to unplug the USB when they want to print something. Many people using the HP Smart app on Windows 11 with their HP printer are seeing these two problems. Let's try to resolve the problem.
The HP Smart app on Windows 11/10 fails to connect a Wi-Fi printer when using a USB cable.
The following options exist for fixing the problem:
- Examine the network.
- Verify the status of the printer's connection.
- Reset the printer's network settings to default.
- Re-adding the printer to HP Smart Device
Let's examine each technique in more detail.
Just restart your devices and try using the printer once more before moving on to the repairs.
- Examine the network.
When a wireless printer setup fails or there is a problem, the first thing you should do is make sure the network is functioning properly. The printer and computer must be connected to the same network. Additionally, for the HP Smart app to connect, Bluetooth must be enabled on your computer.
[2] Verify the status of the printer connection.
The printer and PC must both be connected to the same Wi-Fi network in order for the printer to be wirelessly linked using the HP Smart app. Remove your PC's Ethernet cable if it is used to connect to the internet.
You must verify the wireless printer's connectivity. The wireless icon's adjacent light must always be on. The printer's Wi-Fi function is effective whenever the light is on.
3] Reset the printer's network settings to their default positions.
If you have an HP touchscreen printer, you can reset the network settings by selecting the Restore button under Network Setup or Settings.
Like this, you must simultaneously push the Wireless and Cancel or Attention buttons on inkjet, laser NS, and LaserJet printers, and never stop printers until the power button flashes. When you wait for the Wireless button to reflect this, the default network settings will be restored.
4. Add the printer to HP Smart again.
You must add the printer to HP Smart once more after deleting the prior setup if the problem has not yet been resolved. The networks must be functioning properly. After that, use the on-screen instructions to configure a Wi-Fi printer with a USB connection.
These are the several methods you can employ to resolve the Wi-Fi printer setup problem.
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