How to Fix Canon TR4720 Printer Offline Error

How to Fix Canon TR4720 Printer Offline Error

What is Canon TR4720 Printer Offline Error?

The Canon TR4720 printer offline error typically occurs when the printer is unable to communicate with the connected device, such as a computer or a mobile device. When the printer is offline, it means that it is not able to receive print commands and perform printing tasks. This issue can be frustrating, but there are several possible causes and solutions to try.

The Canon Pixma TR4720 is a wireless printer that helps you print from any device without the need for a USB cable. However, sometimes when we try to print an important document from our computer, it says “Canon TR4720 Printer Offline”. Resolving this printer offline error on Windows 10 and 11 computers is a headache for the user.

How to Fix Canon TR4720 Printer Offline Error


Causes of Canon TR4720 Printer Offline Error? 

The Canon TR4720 printer offline error can have several possible causes. Here are some common reasons why the printer may go offline:

1. Connection Issues: Problems with the physical connection between the printer and the device it is connected to, such as a computer or a network. This can include loose or disconnected cables, faulty USB ports, or Wi-Fi connectivity issues.

2. Power or Hardware Problems: Issues related to power supply, printer hardware malfunctions, or component failures can cause the printer to go offline. This could include power outages, faulty power adapters, or hardware issues within the printer itself.

3. Print Spooler Issues: The print spooler is a service on your computer that manages print jobs. If there is a problem with the print spooler, such as a stuck or corrupted print job, it can prevent the printer from receiving new print commands and going offline.

4. Printer Settings: Incorrect printer settings or configurations on the computer can cause the printer to show offline. This can include settings related to default printer selection, network settings, or printer driver settings.

5. Outdated or Incompatible Drivers: If the printer driver installed on your computer is outdated or incompatible with your operating system, it can lead to communication issues and cause the printer to go offline.

6. Firewall or Security Software: Sometimes, firewall or security software on your computer can block the communication between the printer and the device, resulting in offline status. The software may perceive the printer as a potential security threat and prevent it from connecting.

7. Network Issues: If you are using a network connection for your printer, network issues such as an unstable Wi-Fi connection, network configuration problems, or network interference can cause the printer to go offline.

8. Firmware or Software Issues: Problems with the printer's firmware or software can also result in offline errors. Outdated firmware or software bugs can disrupt the printer's communication and lead to offline status.

How to Fix Canon TR4720 Printer Offline Error

How to Fix Canon TR4720 Printer Offline Error? 

To fix the Canon TR4720 printer offline error, you can try the following steps:

1. Check Physical Connections: Ensure that the printer is properly connected to your computer or network. Make sure the USB cable is securely plugged in or verify that the printer is connected to the correct Wi-Fi network.

2. Restart the Printer and Computer: Turn off the printer and the computer. Wait for a few seconds, and then turn them back on. This can help refresh the connection and resolve any temporary glitches.

3. Verify Printer Status: On your computer, go to the Control Panel (Windows) or System Preferences (Mac) and locate the Printers section. Check if the Canon TR4720 printer is set as the default printer and if it is listed as online. If not, set it as the default printer and set its status to online.

4. Clear Print Queue: Open the print queue on your computer and check if there are any pending or stuck print jobs. Delete all the print jobs in the queue and try printing again.

5. Update Printer Driver: Visit the Canon website or the manufacturer's support page and download the latest driver for the Canon TR4720 printer. Install the driver on your computer to ensure compatibility and optimal performance.

6. Disable Firewall and Security Software: Temporarily disable any firewall or security software on your computer, as they can sometimes interfere with the printer's communication. Try printing again to see if the issue is resolved. If it is, adjust the settings of your security software to allow printer communication.

7. Reset Printer Settings: On the printer's control panel, navigate to the settings or network menu. Look for the option to reset network settings or factory reset the printer. Note that resetting the printer may require you to set it up again on your network.

8. Check for Firmware Updates: Visit the Canon support website and check if there are any firmware updates available for your Canon TR4720 printer. If there are, follow the instructions provided to update the printer's firmware.

9. Contact Canon Support: If none of the above steps resolve the offline error, it is recommended to contact Canon customer support for further assistance. They can provide specific troubleshooting steps based on your printer model and help you resolve the issue.

 

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