Is your printer telling you to replace toner even after you replaced it with a brand new one? This short set of instructions will reset your toner counter so that you can get to printing again. The following reset instructions are good for the printer.
How do I stop these ' Cartridge errors’ and ‘Replace Toner’ messages?
Thankfully, there is a quick and easy method to remove these messages that can be done directly from the printer. By following the steps below, you should be able to get yourself up and running in just a few minutes…
Step 1. With the cartridge (or cartridges) installed, make sure that the printer is on and open the front cover. On most models, the LCD screen will change to display the message “Cover is Open”.
Step 2. Hold down the ‘Back’ and ‘Cancel’ buttons on the printer at the same time, for a few seconds. Then release both buttons at the same time, and immediately press the ‘Back’ button again. If done correctly, the screen will now display one of the codes shown in the next step.
This part takes a little coordination, so keep at it if it doesn’t work immediately. Try varying the amount of time ‘Back’ and ‘Cancel’ are held if you struggle.
Step 3. The code shown on the screen denotes the color and capacity of the black, cyan, magenta, or yellow toner cartridge that is currently selected. Press the ‘UP’ and ‘Down’ (▲/▼) buttons on your printer to cycle through the options until you find the correct code for the cartridge you wish to resent.
Please use the table below to ensure you have the correct code selected…
| Cartridge Type | Cartridge Code | Reset Code |
| High Capacity Black | TN247BK | K.TNR-HC |
| High Capacity Cyan | TN247C | C.TNR-HC |
| High Capacity Magenta | TN247M | M.TNR-HC |
| High Capacity Yellow | TN247Y | Y.TNR-HC |
| Standard Capacity Balck | TN243BK | K.TNR-STD |
| Standard Capacity Cyan | TN243C | C.TNR-STD |
| Standard Capacity Magenta | TN243M | M.TNR-STD |
| Standard Capacity Yellow | TN243Y | Y.TNR-STD |
Step 4. Finally, press ‘Yes’ or ‘OK’ to confirm, and the printer will get to work resetting the toner, displaying ‘Accepted’ when it is done. Some machines may require an additional prompt to finalize the reset, but this will be displayed on the screen if needed. You can now close the cover again and carry on printing.
If you have another toner that needs resetting, you can run through the process again.
Source - https://quickprinterservices24x7.co/brother-printer-error-replace-toner/
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