Important Aspects of KicksCrew

Important Aspects of KicksCrew
5 min read

Are you interested in buying shoes from KicksCrew? This article will help you get familiar with the various aspects of KicksCrew to determine whether you can trust it to buy shoes.

One of the most common questions associated with KicksCrew is 'Is Kickscrew legit?'. The short answer to this question is that, yes, KicksCrew is a completely legitimate platform. However, you can only understand the specific working and pros and cons of KicksCrew by getting familiar with its different features. Let's discuss them in detail.

Policies of KicksCrew

KicksCrew has comprehensive policies in place related to refunds, shoe exchanges, and order cancellations.

A refund is only accepted when the request is made within seven days of the delivery date, and the item is sent back in its original condition and box. Moreover, you must not remove the KicksCrew tag from the shoe to ensure the company does not reject your refund request.

Size Exchange Policy

When it comes to the shoe size exchange policy of KicksCrew is quite similar to the return and refund policy. You have to send back the shoes in unused condition. However, keep in mind that exchange will only be possible when the size you want is available in stock.

Another important thing to consider about the size exchange and refund policy is that the customers are responsible for bearing any charges involved in shipping the parcel back to the company.

Delivery Time

The delivery time of KicksCrew is anywhere between 2 to 3 weeks. It means you should not rely on KicksCrew to get the shoes on an urgent basis. You should only be buying shoes from KicksCrew when you are sure of the fact that you can wait for at least three weeks.

If your package gets lost or damaged during the shipping procedures, KicksCrew is not bound to compensate you. You will have the option of complaining against the courier service, but the exact action will be taken on the basis of the specific situation.

Customer Fees

The pricing and fee model of KicksCrew is quite different from other online marketplaces. For international shipping, you might have to incur customs charges because the company does not have prepaid duties and taxes.

The major reason behind KicksCrew using the delivery duty unpaid system is that it offers shipping to over 180 countries. The exact customs duties greatly vary in these countries. Therefore, it is not possible to set fixed costs for all of the items.

If there are any custom charges applicable to your package, you will have to pay them to the courier at the time of receiving the product. Keep in mind that these extra charges are non-refundable. Therefore, even if you return the package to KicksCrew, you will not get these charges back.

Order Quantity

KicksCrew has a policy under which it allows customers to have a maximum order quantity of 1 unit per order. This policy is put in place because KicksCrew works with different suppliers, so you might be getting your packages from different locations.

The only way to order a product in multiple quantities is to place the orders separately and pay for the shipping charges separately. Ultimately, this kind of business model is a great model for KicksCrew, but customers have to pay extra money.

Contacting KicksCrew

KicksCrew provides a lot of images, sizes, and other details of the shoes that you want to order. However, it is still recommended that you contact KicksCrew before placing the order to make sure the item of your choice is available and you get the right kind of shoes you want.

Moreover, the product images being displayed on your mobile phone or computer screen might not be as accurate as the actual color and design of the shoes. Hence, if you have any concerns or questions about your order, you should ask KicksCrew to clear these doubts before placing the order.

Order Cancellation by KicksCrew

Another important thing to know about KicksCrew is that they can cancel your order at any time due to the following reasons:

  • Lack of product availability in the stock of suppliers.
  • Buyer provides incorrect information while placing the order, such as the wrong email or card number.
  • The security system of KicksCrew finds the order to be fake, a prank, or unusual due to some reason.
  • Wrong billing information.
  • Internal errors of KicksCrew.

Important Aspects of KicksCrew

Conclusion

All of these different features and policies of KicksCrew positively answer the question, 'Is KicksCrew Legit?’. It is a completely legit and reliable platform that you can use to buy different types of shoes.

If you are satisfied with the different rules and policies of KicksCrew, you should definitely use it to buy your favorite sneakers and various types of shoes.

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