Infobip, a global communications platform, just announced a cool new partnership with Google Vertex AI. This means that businesses and brands can now use conversational AI and chatbots through RCS Business Messaging. Infobip is a leader in omnichannel communications, and they're always coming up with awesome solutions to meet the demand for better messaging experiences.
RCS Business Messaging is becoming super popular because people want to feel more connected to the brands they love. Businesses need to step up their game and offer advanced communication services like chatbots and AI that make messaging personal and engaging. Thanks to the integration with Google Vertex AI, businesses can create amazing chatbot experiences that keep customers engaged and even boost sales. It's all about automating processes, giving instant support, and making sure every interaction feels tailor-made. This leads to better results, happier customers, and more loyalty.
Ivan Ostojić, the Chief Business Officer at Infobip, knows just how important RCS is for businesses. It's a communication channel that's being used more and more to connect with customers. RCS provides a fancy experience that's already on people's phones. Infobip is an expert in messaging and has partners all over the world, so they make sure that RCS messages and messages on other channels are delivered safely and securely to customers everywhere. With Infobip's know-how, their partner network, Google's Vertex AI, and their industry knowledge, businesses can have awesome RCS conversations that make them stand out from the competition.
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