Reviews of Diamondmagic.co
I find a lot of comfort in awkwardness. I've felt cool, but I've never been cool. I've been around cool people, but I wasn't actually cool; I was just attempting to appear that way. We think there is a better strategy for moving forward. Our goal is to redefine real for both our clients and the jewelry industry. We firmly believe that fine jewelry can be affordable, attractive, and ethical. Diamond Magic Jewelry is made with superior quality lab-created stones that are all set in precious metals that are ethically sourced. We want you to shine in the way that suits you.
Shipping Procedure
Before an order is dispatched, there is a processing period. Processing times vary depending on the product. Most popular styles can be mailed out within 24 hours, but engraved or personalized orders may take 3-5 working days. Popular styles ordered by 11 PM PST will SHIP THE SAME DAY. Order processing times could be longer during busy holidays and promotional periods. We are happy to transport our goods anywhere in the world for your convenience.
Standard Shipping
Shipping Fee: $7.99
Shipping Time: 6-9 Working days
Free Shipping
Free shipping on order over $99
Shipping Time: 6-9 Working days
Expedited Shipping
Shipping Fee: $18.99
Shipping Time: 3-5 Working days
Please Take Note
Diamond Magic is not liable or accountable for any delays after dispatch because the shipping timeframes mentioned above are only estimates provided by our courier carriers. Although delays occasionally occur due to unforeseen circumstances, such as weather changes, please know that Diamond Magic will make every effort to minimize any disturbance. If you require expedited shipping for your order, please email our customer care at support@diamondmagic.co.
Monitoring My Order
You can monitor the status of your order online on the Track My Order page using your order tracking number after receiving a shipping notification to your email address after it has been sent. We are available to assist you if your product has not arrived within the delivery method's estimated time limit or if you have any other shipping-related inquiries. To contact us, simply click the Live Chat button or send an email to support@diamondmagic.co.
Address Specifics
We seriously advise you to check your delivery address again to ensure it is complete and accurate because all orders will be processed and shipped out as soon as possible. Please indicate at checkout if your shipping address differs from your billing address.
30-Day Exchange & Return Policy
We put your satisfaction first and are committed to giving you a positive shopping experience at Diamond Magic, which is why we have a 30-day return and exchange policy. If for any reason you're unhappy with your purchase, you have 30 days from the date of receipt to return or exchange the unused item in its original condition.
Return and Exchange Terms
Unauthorized returns of items won't be allowed.
The return & exchange period cannot go beyond 30 days from the date the initial order was delivered
All merchandise must be returned unused, without scuffs or other indications of wear, and it cannot have been altered or resized in any manner.
Customers must utilize a shipping method with tracking when exchanging or returning goods. Without tracking, returns or exchanges cannot be completed.
Any promotional freebies that you received must be returned with your items. Otherwise, the promotional gift's retail price will be subtracted from the return.
Please do not mail your return to the location listed on your package. That won't work for processing returns because it's not our return address.
Privacy Principles
We gather specific data about your device, how you interact with the site, and the data required to handle your purchases when you visit the site. If you get in touch with us for customer service, we might additionally gather more information. Any information that can be used to specifically identify an individual is referred to in this privacy statement as "Personal Information," which includes the data listed below. For further details on the Personal Information, we gather and why, see the list below.
Services Agreement
Diamondmagic.co is the owner and operator of this website. The terms "we," "us," and "our" refer to diamondmagic.co throughout the website. You, the user, are provided by diamondmagic.co with access to this website and all information, tools, and Services available through this site, subject to your compliance with the terms, conditions, policies, and notices set out here. You engage in our "Service" by browsing our website, buying anything from us, or both. By doing so, you agree to be bound via the terms and conditions set forth below, including all additional terms and conditions and policies linked herein and/or accessible by hyperlink. All users of the site, including without limitation browsers, vendors, customers, merchants, and/or content producers, are subject to these Terms of Service.
Before using or visiting our website, please take the time to thoroughly read these Terms of Service. You agree to be bound by these Terms of Service by accessing or using any element of the website. You are not permitted to use any Services or visit the website if you do not agree to all of the terms and conditions of this agreement. Acceptance is conditionally set forth in these Terms of Service if these Terms of Service are an offer.
The Terms of Service also apply to any new features or tools that are introduced to the current store. On this page, you can always review the most recent version of the terms of service. By publishing updates and/or changes to our website, we retain the right to amend, modify, or replace any element of these Terms of Service. It is your obligation to periodically check this page for updates. Following the publishing of any modifications, your continued use or access to the website implies acceptance of those changes. Shopify Inc. hosts our store. They give us access to the online e-commerce platform that enables us to offer you our goods and services.
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