Avianca Airlines cancellation policy provides a clear policy to accommodate passenger needs. If you cancel within 24 hours of booking and the flight is at least seven days away, you can receive a full refund, as per the 24-hour rule. Beyond this period, cancellation fees and refund eligibility depend on the fare type and ticket conditions. Economy class tickets usually have stricter conditions and higher fees, while business class tickets offer more flexibility.
To cancel a flight, passengers can use the Avianca website, mobile app, or contact customer service. If Avianca cancels a flight, passengers are entitled to a full refund, a rebooking on an alternative flight, or a travel voucher for future use.
Refunds are processed back to the original payment method, but processing times may vary based on the payment method and bank procedures. It's crucial to review the specific terms of your fare type and ticket conditions to understand any deadlines, penalties, or restrictions on refunds. For added protection, consider purchasing travel insurance. Understanding Avianca's cancellation policy helps ensure a smooth experience if travel plans change unexpectedly.
No comments yet