Must-Have Features of an On-Demand Food Delivery App

Must-Have Features of an On-Demand Food Delivery App
6 min read
17 December 2021

The booming on-demand economy has shaken up every industry in recent years, including the food industry. According to a report, the number of people signing up for Uber Eats' food delivery service has increased by 30% in the last few months. Furthermore, during May, food delivery apps such as GrabFood and Deliveroo saw a 20% increase in daily food deliveries. Entrepreneurs are making investments in the online food industry due to this massive growth, and many are opting for on demand food delivery app development.

If you want to develop a food delivery app, you should be aware of some of the most popular features. Here are some of the essential features to consider when creating an app for your food business.

The first thing you should know about developing an on-demand food delivery app is identifying your primary users/actors.

It's pretty simple; 

  • App for Restaurants
  • App for Customers
  • App for Delivery Staff
  • App for Admin

Restaurant App

Here are some features essential to be incorporated in the restaurant app.

Order Management

It's a good idea to talk about the features of your food ordering app with the Clone App development company ahead of time. Choosing on-demand delivery app development allows you to add features to the food ordering app that you want. One of the essential features to include in your app is order management. It will allow restaurant owners to manage multiple orders systematically and check order histories as needed.

Management of the menu

Using menu management, restaurant owners will change and update the menu list based on food availability and demand.

Notifications by Push

With this advanced feature, merchants will receive instant notifications for every activity (order placement, order delivery, payment reception, and so on) that occurs on the website.

Payments Monitoring

This helpful feature will aid restaurateurs in keeping track of their bills. They will view payment histories and check any pending payments as needed with the payment tracking option.

Delivery Tracking

One of the crucial features that must be discussed with the team during the development stage is delivery tracking. This feature allows restaurants to track the delivery staff's location and order status in real-time.

Updates on Sales Every Day

Sellers will be able to monitor the overall performance of their food ordering app with this feature. They will receive daily sales updates and analyze key website metrics such as traffic source and total restaurant earnings.

Customer App

Here are some features essential to be incorporated in the customer app.

User Registration

Customers will use this feature to register on the food ordering platform. Giving users instant access to the app through social media integrations may also make the registration process more convenient and painless.

Various Payment Methods

During the early stages of the food ordering app development, you must discuss the various payment methods or gateways that will be integrated with the developers. Customers will be able to make order payments more efficiently if multiple payment options such as digital wallets, cash on delivery, net banking, and so on are added.

Advanced Lookup

Buyers can use the advanced search feature to find preferred restaurants and food items in less time by using specific keywords rather than navigating through the entire app.

Reviews & Ratings

Customers can use this feature to leave reviews and ratings on the website about the quality of services they received, restaurant prices, and more.

Self-Pickup

Customers will choose self-pickups when placing orders, making it more convenient for them.

Tracking Orders

Buyers will be able to track the location of their orders in real-time using this feature. 

Delivery Staff App

Here are some features essential to be incorporated in the delivery staff app.

Secure Login

The security of the login process is a critical factor in determining the app's dependability. To provide a secure login to the delivery boys, you must develop a multi-layered security architecture. It will allow delivery boys to securely log in to the platform with their username and password and accept or reject orders.

Management of the delivery

Delivery boys will manage multiple deliveries at once with this feature. They can see and schedule order deliveries according to their priorities.

Notifications by Push

With this feature, delivery agents will receive push notifications for the assigned deliveries. They will also accept or reject orders according to their preferences.

Routing of Deliveries

Delivery staff can get a detailed view of the route and experience easy navigation to the customer's location less time with delivery routing.

Delivery Status

The delivery boys can mark their availability as active or inactive using this unique feature.

Admin Panel

Here are some features essential to be incorporated in the admin app.

Delivery Management

Adding this option will allow the administrator to view and streamline deliveries in one location, allowing them to manage the influx of orders more efficiently.

The Restaurant Management Admin will manage and list multiple restaurants on the food delivery platform. He will also add and remove restaurants from the app according to his needs.

Management of Reports

The marketplace owner can use this powerful feature to assess the overall performance of the food delivery platform and plan future business growth strategies.

Management of Notifications

This feature keeps the admin informed about what's going on with the platform. He'll be notified about new restaurant registrations, affiliate requests, and new user sign-ups, among other things.

Management of Evaluations

Including this feature in your food delivery app could help you gain many new customers. This feature will allow the administrator to moderate reviews at his discretion.

Outlining the Path to Success

There are no ready-made solutions for success for food delivery business owners. Staying one step ahead of the competition has no secrets. Understanding your customers, appreciating their unique needs, and developing a helpful app are the best ways to go.

Customers will benefit from your unique app. On-demand food delivery apps are all the rage, and yours will stand out. If you've been thinking about investing in UberEats Clone or JustEat Clone, now is the time. You can turn your concept into a profitable business.

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Patricia Smith 31
An experienced content writer & strategist with hands-on knowledge about technical and non-technical content and expertise in crafting content that creates valu...
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