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Outlook Not Receiving Emails.

Microsoft Outlook, which is one of the most popular email servers and management software. It goes without saying that it is incredibly popular because it delivers such dependable and effective service. However, there are times when users have unexpected troubles with their Outlook accounts. One of these issues, for example, is Outlook not receiving emails, which can be caused by a variety of reasons.

If you were expecting an email but it never arrived, or if you’re missing new messages in Microsoft Outlook, troubleshooting might help you figure out what’s wrong. We’ve compiled a list of typical reasons why Outlook isn’t receiving emails to assist you in getting back online.

Causes of “Outlook Not Receiving Emails” Today.

You may not be able to receive emails sent to you by others on Outlook due to various reasons. So, before you troubleshoot Outlook 365, Outlook 2013, Outlook 2016, or any other version that isn’t receiving emails, make sure you find out why.

  • There’s a problem with your network connection.
  • Incoming emails can be blocked by security components such as firewall protection.
  • Instead of being stored in the Inbox, the email can be sent to a Spam or Junk folder.
  • It’s possible that the Outlook account isn’t synced.
  • Inputting incorrect account information, such as an incorrect email username, password, or configuration information
  • It’s possible that Outlook is down or that the server is down.
  • This problem can also be caused by the Outlook Plugin.
  • Malware issues can cause Outlook data to become corrupted, preventing you from receiving emails.
  • Corrupted email profiles
  • Email rules that are ineffective or ineffective
  • Outlook has been configured to work in offline mode.

11 Steps – How to Fix “Outlook not Receiving Emails”?

Outlook not Receiving Emails” can happen in any version, whether it’s 2016, earlier, or later, but the troubleshooting steps given below will work regardless of any version. You can fix “Outlook not receiving” by following the provided methods.

Check Your Internet Connection First.

If your Outlook account isn’t receiving emails, the first thing you should do is check your internet connection. You may be unable to receive emails because your internet is not functioning properly or is slow. Restart your internet and reconnect it to your computer to resolve the problem. Also, Ensure that your internet connection is reliable.

Make Enough Storage in Your Outlook Mailbox.

When your Outlook inbox is full, you won’t be able to receive emails. You can resolve the problem by deleting unnecessary emails from your mailbox. After you’ve erased the emails, you’ll be able to see the incoming emails if you refresh the folder. You could also use the “Sweep” option in your Outlook account to delete emails.

Check out your spam/junk folder.

After you’ve checked your internet connection, go to your Outlook email’s junk folder to see what’s in there. It’s possible that the incoming email was sent to the junk folder rather than a primary folder. To resolve the problem, follow these steps:

  • Select “actions” from the menu.
  • Then go to the “junk email” box.
  • Mark the emails as “non-junk” to solve the error.

The trash emails will be shifted to the primary folder, where you can simply view them.

Put the email inside a different folder.

If you’re using the most recent version of Outlook email, you’re probably aware that the inbox supports two default folders: “Focused” and “Other.” If you’re having trouble getting emails in Outlook, search in the “Other” folder. Emails are sometimes directed to the “Other” folder instead of the “Focused” folder. To move emails, select the one you want to move, then click the “Move” option. Your emails will be transferred to a  “Focused” folder. You can also select to move specific emails to the “Focused” folder if that is what you prefer.

 Clear Inbox Filter.

In the Outlook account, users can specify multiple filters for prioritizing emails. If you’ve also set certain filters, it’s possible that you’ve forgotten about them or that you’ve picked some filters for your emails by accident. In this case, it is recommended that you go to your Outlook account’s inbox filter and delete those that are no longer in use. You can remove the filter by using the “Sort by” option to sort them by date and then remove them if necessary. You’ll be able to see the emails that were previously banned owing to the filter settings once you’ve removed all of the filters.

Examine the Block List.

If you’re having trouble receiving emails in Outlook, it’s possible that you mistakenly added the recipient’s email address to the block list. Visit the “junk email” section of your Outlook account to see a list of email addresses you’ve blacklisted. You can erase the user’s email ID from here, and you’ll be able to receive emails from specific email IDs in your Outlook mailbox once more.

Microsoft Outlook may also restrict certain email accounts for security reasons. To resolve the problem, go to “Outlook account online” and see if it’s up and running. You can email the verification code to your registered phone number and validate it to unblock the account.

Setup Outlook Account Authentication.

There’s a possibility you submitted the wrong information when setting up your Outlook account, resulting in an “Outlook not receiving emails” problem. To resolve the problem, go to “account settings.” Choose to add an account again from here. To log in, make sure you use the right Email ID and password. Also, make sure your Outlook account’s “IMAP, POP, and SMTP” settings are accurate.

Connected Accounts: How to Remove Them?

Outlook users might connect after receiving 20 emails at once. When a user adds numerous accounts to Outlook, the emails are occasionally blocked because Outlook is unable to receive them. Visit the “Connected account” area to resolve the problem. You can view the list of linked accounts from this page. You can now delete any accounts that aren’t in use.

Turn off your firewall and anti-virus software.

Your firewall and antivirus software may have restricted email access, resulting in your Outlook not getting emails. You can temporarily disable the firewall or antivirus software on your device to remedy the problem. Also, if you’ve added any plugins, remove them.

Examine the Server.

It is not required that the issue is caused by your end. Users are unable to receive emails while the outlook server is down. The outlook server status page can be used to check the status of the server. Your Outlook accounts will not work if the server status is red highlighted. You’ll have to wait a while till the operations are resumed in this case.

Outlook Rules should be deleted.

Outlook allows you to create strict rules for both incoming and outgoing emails. These rules may be the cause of your Outlook’s inability to receive emails. To remedy the problem, go to “settings,” select “email,” and then tap the “Rule” option. To view the trash icon for erasing current rules, click it, and you’ll be able to receive emails once more.


We hope that this article will help you in resolving the “Outlook not receiving emails” issue. If you’re still having problems, don’t panic; simply connect with Outlook specialists for quick and effective solutions. The specialists will assist you in determining the core cause of the problem and will recommend the most effective approach for resolving it as soon as possible.

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