How to Fix QuickBooks Error 6000 83 [2021 Tutorial]

Irrespective of how perfect QuickBooks software is, no one can deny the fact that it’s prone to a number of errors. QuickBooks Error 6000 83 is one such error that occurs when users attempt to open, backup, or restore their company files. The error code pops up on the computer screen with an error message, stating, “ An error occurred when QuickBooks tried to access the company file.” Generally, error 6000 83 gets triggered when there are some issues with the folder that contains the company file. As the company file contains a lot of critical business information, we suggest you to be a little careful and attentive while implementing the mentioned troubleshooting steps in the post to avoid any data loss.

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Troubleshooting solutions to resolve QuickBooks error code 6000 83:

While creating a backup of the company file

Cause: You might have been trying to store the backup company file on an external drive.

Solution: Save the backup company file on the system’s internal hard drive

• At first, close down the QuickBooks Desktop on the server computer (the computer that hosts the company file) if it’s running.
• Press Windows + E keys on the keyboard to open the Windows File Explorer.
• In the Windows File Explorer, open the C: drive and then right-click on an empty space on the screen.
• Choose the New option from the drop-down menu and then click on the Folder option.
• Give the folder a name such as “QB Test123.”
• Now, open QuickBooks Desktop and click on the File menu.
• From the drop-down menu, select the Switch to Single-user mode option.
• Again, click on the File menu and select the Back up Company option.
• Under Back up Company, click on the Create Local Backup option.
• Now, choose Local Backup and then hit the Next button.
• Click on the Browse button to select the folder (QBTest123) that you have created in the C: drive.
• Hit the OK button.
• At last, click on Save it now and then Next.

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While restoring the backup company file from the local hard drive

Cause: There might be some special characters or symbols present in the name of the company file or the folder that contains it.

Solution: Make changes to the name of the company file and the folder that contains it

• Open the Windows Firewall Explorer by pressing Windows + E keys on the keyboard.
• Go to the folder that contains the backup company file and open it.
• Look for the backup company file ( with the .qbb extension) and right-click it.
• From the drop-down list of options, choose the Rename option.
• Remove any symbols, special characters, or spaces from the name of the backup company file.
• Now, right-click the folder that contains the backup company file and select the Rename option.
• Remove any symbols, special characters, or spaces from the name of the folder.

While opening the company file saved on the server at a different location in multi-user mode

Cause: More than one system might have been set as the server to host the company file in multi-user mode.

Solution: Turn off hosting on the workstations (computers that don’t host the company file)

• Open QuickBooks Desktop on one of the workstations.
• Click on the File menu and then select the Utilities option.
• If under Utilities, you see the Stop Hosting Multi-User Access option, click on it. In case the Host Multi-User Access option is available, ignore it.

Note: Check the hosting settings on all workstations in the same manner as we have mentioned above.

• Open QuickBooks Desktop on the server computer and go to the File menu.
• From the drop-down menu, select the Utilities option.
• If under Utilities, you see the Host Multi-User Access option, click on it. In case the Stop Hosting Multi-User Access option is available, ignore it.

Also Read This Blog: QuickBooks Database Server Manager Stopped! Here’s How to Fix it

Conclusion:

We hope that you find this post helpful in resolving QuickBooks Error 6000 83. In case the error persists even after following the aforementioned steps in the post