QuickBooks is an accounting and bookkeeping softwarethat has carved out a niche in the market especially for the small companies. Its excellent user-interface, innovative tools and comparatively low cost has made it famous globally.
The QuickBooks Error PS038 arises when the user is working on the payroll service or downloading the tax table updates. Furthermore, this error can get triggered when the user attempts to send the paychecks and they get interrupted in the system as ‘Online to Send’.
If you are confronted by this error, do go through this blog to find some effective solutions.
Our Support Team holds proficient knowledge and experience to support you through issues like QuickBooks Error PS038. Dial +1-855-856-0042 to connect with one of our experts and fix the matter right away.
Why does the QB Error Message PS038 occur?
There are several causes for the QB Error Message PS038. Some of these are as follows:
- If you are using an outdated version of the QB application on your system, you may face the QB Error PS038.
- This error can also pop up if you try to restore the backup of your company file without using the updated payroll data.
Reliable Methods to Resolve the QB Error Code PS038
Before proceeding further, ensure that you have updated your QB desktop to the latest version. Furthermore, you should also create a backup of the company file.
You can utilize the following methods to resolve the QB Error Code PS038:
Method 1: Rectify the error by sending your payroll data through the payroll service
- You should launch your QB desktop and strike the ‘Employees’ tab to choose the ‘My Payroll Service’ option.
- Now hit the ‘Send Usage Data’ tab. If this tab is absent, proceed to the next step.
- Navigate back to the ‘Employees’ tab and tap on the ‘Send Payroll Data’ option.
- A new window will pop up on your screen titled ‘Send/Receive Payroll Data’. Choose the ‘Send All’ option and type the payroll service pin if required.
If you are able to send your payroll data, you should download the payroll updates again. Otherwise, move on to the following solution.
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Method 2: Eliminate this error by detecting the paychecks that are stuck and rebuilding the data
Step 1: Detect the paychecks that are stuck in the system
- In your QB desktop, head towards the ‘Edit’ tab and click on the ‘Find’ option.
- Now you should strike on the ‘Advanced’ tab and hit the ‘Choose Filter’ option. A ‘Filter’ list will open on your screen in which you have to choose the ‘Detail Level’ option.
- You should tap on the ‘Summary Only’ option and navigate to the ‘Filter’ list again.
- Using the drop-down option, choose the ‘Online Status’ option and hit the ‘Online to Send’ tab.
- Now click on the ‘Find’ tab to identify all the paychecks that failed to reach the Intuit.
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Step 2: Download the payroll updates after executing the Verify and Rebuild Data tool
- You should execute the Verify and Rebuild data tool to resolve all the stuck paychecks in the system.
- Once this tool has completed its entire run, you should download the full payroll updates on the QB desktop.
Conclusion
You have got an accurate and detailed information about the QuickBooks Error PS038. The solutions that you read are very effective and they are tested by various experts. You must implement each solution in the correct order. For further technical help and support, feel free to reach out to our QuickBooks experts by simply dialling +1-855-856-0042.
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