QuickBooks Search Not Working: Effective Analysis & Solutions

QuickBooks Search Not Working: Effective Analysis & Solutions
4 min read

QuickBooks Desktop has a unique feature that allows QB users to easily search for any company file, transaction, data records, client information, etc., and once the search results are obtained, the desired file or information can be swiftly accessed.

Sometimes this search feature does not operate correctly, and this leads to a technical problem called as ‘QuickBooks Search Not Working’ problem. It causes much trouble to users because they cannot search for their essential information in QB Desktop.

Go through this excellent blog to obtain the best techniques to eliminate this technical problem.

Exasperated by the ‘QuickBooks Search Not Working’ problem? Simply dial 1-855-856-0042 to contact our QB Experts Team.

 QB Desktop Search Not Working Problem: Prominent Factors

The QB Desktop Search Not Working Problem occurs due to the reasons given as follows:

  • A corrupted QB search index file and a damaged QB Desktop application can hamper you from utilizing the search feature.
  • Faults in the Windows firewall settings & corrupted Windows registry can also trigger this error.

Recommended to read: How to fix QuickBooks Error 6155

Effective Techniques to Resolve ‘Search Feature Not Working in QuickBooks’ Problem

The ‘Search Feature Not Working in QuickBooks’ Problem can be resolved through the techniques mentioned below:

Technique 1: Properly rename the QB search index file to ensure the full elimination of this technical problem

  • Once you strike the ‘Start’ menu on Windows Desktop, you shall have to type ‘*SearchIndex’ in the on-screen search box possessing the name ‘Search Programs and Files’, and after that, you can simply tap the ‘Enter’ key to successfully search for the required search index file.
  • After the search is done, Windows will move you to the ‘Companyfilename.QBW’ folder, which is located within the ‘Company File’ folder inside your official ‘QuickBooks’ folder.
  • At this point, you must identify the ‘qbw.SearchIndex’ folder inside the ‘Companyfilename.QBW’ folder, and after locating that folder, you shall right-click on its icon to promptly choose the ‘Rename’ option, following which you can put a word ‘oldkeynum’ to the end of this folder’s name: ‘qbw.SearchIndex.oldkeynum’.
  • Thereafter, save the newly-imposed folder name by hitting the ‘Enter’ key and then access the company file so that you can effectively tap the ‘Update Search Information’ button.
  • A fresh message titled ‘Update in Progress Please Wait’ will now be displayed, and you should hit the ‘OK’ button, and once the update is done, you can successfully utilize the search feature in QB Desktop.

Technique 2: Carry out a swift repair of the QB Desktop application to ensure the complete eradication of this technical error

  • Just access the ‘Control Panel’ so that you can click on the ‘Programs and Features’ tab, and then you can very easily tap the ‘Uninstall a Program’ option so that you are finally able to hit the ‘QuickBooks’ icon from the on-screen list of applications.
  • At this point, properly hit the ‘Uninstall/Change’ option and then move ahead to click on the ‘Next’ button, following which you can begin the repair process by successfully tapping the ‘Repair’ button.
  • Press the ‘Finished’ button once you note that the repair is completed, and after that, you shall reboot the system & then access the QB Desktop to successfully use the search feature.

Implement both techniques in a valid step-wise order to get the ‘QuickBooks Search Not Working’ problem fully exterminated. For more technical help, dial 1-855-856-0042 to contact our QB ProAdvisor Professionals Team.

Also read: QuickBooks TLS Error: Simplest Troubleshooting Resolutions

Allan ramsay 2
Joined: 1 year ago
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