QuickBooks is innovative accounting and bookkeeping software that has proved to be extremely useful for small and medium-sized companies. It is embedded with versatile tools and has a reasonable cost.
Microsoft Outlook is linked with the QB desktop to help users send emails seamlessly. However, errors can hamper the use of this facility at times. QuickBooks Outlook is Not Responding is an error that arises when the users fail to send emails from the QB desktop to the Outlook. This technical issue often leaves users very perplexed.
Generally, this error shows up on the screen with the following description:
‘QuickBooks is unable to send your email to Outlook. Close any open Outlook windows and try again’
If you are also confronting this technical error, read this blog till the end to find some easy resolutions.
One of the best ways to eliminate QuickBooks Outlook is Not Responding Error is to consult with a certified specialist. Get in touch with our QuickBooks support team by dialling +1-855-856-0042 anytime, any day.
Underlying causes of the QuickBooks Outlook Not Working Error
The QuickBooks Outlook Not Working Error occurs due to one or more of the following reasons:
1. If you are using the QuickBooks desktop with the Administrator privileges, you might be unable to send emails to the Outlook.
2. Incorrect email settings in the Internet Explorer browser often triggers this error.
3. Corrupt or damaged MAPI32.dll file in the Outlook can cause this error.
You can also see this guide: QuickBooks event id 4
Reliable Techniques to eliminate the QB Outlook Not Sending Email Error
Here’re some of the effective techniques to rectify the QB Outlook Not Sending Email Error:
Technique 1: Ensure that you are not logged into the QB desktop as an Admin user
1. Locate the Windows ‘Start’ menu on your desktop and click on it.
2. You should now write ‘QuickBooks’ into the search field and then right-click on its icon.
3. Now choose the ‘Open file location’ option to navigate to the QuickBooks folder.
4. Among many files in the QB folder, identify the ‘QuickBooks.exe’ file and right-click on its icon.
5. You should now tap on the ‘Properties’ option and head towards the ‘Compatibility’ tab.
6. Now ensure that the ‘Run this program as Administrator’ checkbox is unchecked.
7. To save the changes done till now, hit the ‘Apply’ tab and finally click the ‘OK’ option.
If you are still unable to send emails, move on to the following solution.
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Technique 2: Make sure that the email settings in the Internet Explorer are correct
1. Head towards the Internet Explorer (IE) icon on your desktop and tap on it.
2. The IE browser will now open. You should now hit the ‘Gear Icon’ located in the top-right corner of the browser and choose the ‘Internet Options’ tab.
3. Identify and click on the ‘Programs’ option and then proceed to hit the ‘Set Programs’ tab.
4. A new window will open on the screen with many tabs. You have to click on the ‘Set your default programs’ tab to choose your preferred email service.
5. You can save the changes done till now by clicking on the ‘Apply’ tab and finally hit the ‘OK’ button.
In case you fail to send emails to the Outlook, head towards the following solution.
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Technique 3: Resolve this error by repairing the MAPI32.dll file
1. You should close all the programs that are open on your system.
2. Head towards the Windows ‘Start’ menu and click on it.
3. Now write the word ‘File Explorer’ into the search box. Identify and hit the ‘File Explorer’ tab.
4. After the ‘File Explorer’ window opens, you should enter ‘C: \Windows\System32’ into the search box present on the top of the window.
5. Now locate and click on the ‘Fixmapi.exe’ file. Read and follow the procedure to repair the file.
6. You should restart your computer after the repairing is completed.
Conclusion
You have now deep knowledge about the QuickBooks Outlook is Not Responding Error. The techniques described in this blog are tested by experts and will certainly work if you implement them correctly.
For further technical help and support, feel free to reach out to our QuickBooks Experts by dialling +1-855-856-0042.
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