Southwest Airlines Unaccompanied Minor as a child aged 5–11 traveling without a parent, guardian, or other accompanying passenger aged 12 or older on the same flight and in the same class of service. The UM service is mandatory for children within this age group flying alone, and the airline does not permit children under five to travel unaccompanied. For children aged 12–17, the UM service is optional but can be requested by parents or guardians for an added layer of security and assistance.
Booking and Age Restrictions
To book a flight for an unaccompanied minor on Southwest Airlines, the following steps must be followed:
1. Eligibility: The UM service is mandatory for children aged 5-11 traveling alone. Children under the age of 5 are not allowed to travel alone under any circumstances.
2. Reservations: Reservations for unaccompanied minors cannot be made online. Parents or guardians must contact Southwest Airlines’ Customer Service directly to book these flights. This ensures that all necessary information and arrangements are correctly handled.
3. Fees: In addition to the airfare, there is a service charge of $50 each way ($100 for a round trip) for each unaccompanied minor. This fee covers the additional handling and care required for the UM service.
Pre-Flight Preparation
Ensuring a smooth experience for the unaccompanied minor begins well before the day of the flight. Parents and guardians should prepare both themselves and the child for what to expect.
1. Documentation: Ensure that the child has all necessary documentation, including identification and any relevant travel authorizations. This may include a birth certificate, passport (for international travel), and a completed Unaccompanied Minor Form provided by Southwest Airlines.
2. Packing: Pack a carry-on bag with essentials, such as snacks, a water bottle, entertainment (books, tablets, games), any necessary medications, and a change of clothes. Label all items clearly with the child’s name and contact information.
3. Talking to the Child: Discuss the travel plan with the child, explaining each step from check-in to arrival. Reassure them that Southwest Airlines staff will be there to assist them and answer any questions.
Day of Travel
On the day of travel, a few key steps are essential to ensure a smooth process for the unaccompanied minor.
1. Arrival at the Airport: Arrive at the airport at least two hours before the flight's departure time. This allows ample time for check-in and security procedures.
2. Check-In: At the check-in counter, parents or guardians must present their own identification, the child’s identification, and the completed Unaccompanied Minor Form. The airline representative will provide a UM lanyard for the child to wear, making them easily identifiable to all Southwest Airlines personnel.
3. Security Screening: A designated Southwest Airlines representative will escort the child through security. Parents or guardians must remain at the airport until the flight has departed.
In-Flight Experience
Once onboard, Southwest Airlines takes several measures to ensure the unaccompanied minor's comfort and safety.
1. Seating: Unaccompanied minors are seated in the first few rows of the aircraft to ensure they are close to the flight attendants. This allows for easy monitoring and assistance throughout the flight.
2. In-Flight Assistance: Flight attendants are specially trained to handle the needs of unaccompanied minors. They will check on the child periodically, ensuring they are comfortable, have what they need, and are aware of important information such as safety procedures and arrival details.
3. Entertainment and Comfort: To keep the child occupied and comfortable, flight attendants will offer snacks and beverages, and provide assistance with any in-flight entertainment. Parents should also ensure the child has personal items that will keep them entertained.
Arrival and Pick-Up
The arrival process is crucial to ensure the unaccompanied minor is safely reunited with their designated pick-up person.
1. Escort Off the Plane: Upon landing, the unaccompanied minor will be escorted off the plane by a flight attendant and handed over to a Southwest Airlines representative.
2. Identification of Pick-Up Person: The designated pick-up person must be at the arrival gate and present proper identification that matches the information provided on the Unaccompanied Minor Form. Southwest Airlines will not release the child to anyone not listed or without proper identification.
3. Handover Process: Once the identification is verified, the child will be handed over to the designated pick-up person. Both the airline representative and the pick-up person will sign a release form to document the transfer of custody.
Special Considerations and Tips
Non-Stop Flights: Southwest Airlines only allows unaccompanied minors on non-stop or direct flights. This minimizes the risk and complexity associated with layovers or flight changes.
Communication: Ensure that the child knows how to contact their parent or guardian in case of an emergency. Providing a mobile phone or writing down contact numbers on a piece of paper that the child can keep with them can be helpful.
Allergies and Medical Conditions: If the child has any allergies or medical conditions, inform the airline at the time of booking and ensure the child carries any necessary medications. It's also wise to provide a written note explaining the condition and any emergency procedures.
Travel Delays and Cancellations: In the event of travel delays or cancellations, Southwest Airlines will make arrangements to ensure the child's safety and care. They will contact the parents or guardians to update them on the situation and provide instructions.
Conclusion
Southwest Airlines’ Unaccompanied Minor Program is designed with the utmost care and consideration for the safety and comfort of young travelers. By providing comprehensive services from check-in to arrival, the airline ensures that children flying alone are well taken care of and supported throughout their journey. For parents and guardians, this program offers the reassurance that their children are in good hands, allowing for a worry-free travel experience.
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