Are you planning to make a transaction with the Social Security System (SSS), but are unable to visit a branch in person? Rest assured, reaching out to SSS has become more convenient with the multiple contact options provided for both members and employers.SSS Hotline, Customer Service, Text SSS, and other Channels
SSS Hotline Numbers
As of April 2022, SSS Contact Center is available from 7:00 AM-10:00 PM from Monday to Friday.
SSS Hotline | 8-1455 (for landline), 02-1455 (for mobile) |
SSS Call Center Numbers | (632) 7917-777 |
SSS Toll-Free Number | (632) 8920-6401 |
How to get the sss Registration number
Trained and knowledgeable representatives will be available to answer your call when you contact the SSS Hotline. Some people have experienced difficulty connecting during the daytime, so we recommend calling very early in the morning or late at night to avoid the high volume of callers.
To verify your identity, you will need to provide your SSS Number. It’s best to have this ready before calling. If you don’t know your SSS Number or don’t have a reference for it, don’t worry, as they will ask for other identifying information such as your full name, mother’s maiden name, latest employer, etc.
IVRS Hotline Numbers
IVRS, which stands for Interactive Voice Response System, is an automated system that can provide basic information about your SSS accounts such as your last contribution, the status of your benefit or loan application, and your loan balance. It works similarly to the automated answering system of telecom providers when you call them. IVRS is a good option if you have simple queries that can be answered by a computer, but if your concern is more complex or you need further explanation about your benefits application, it would be better to contact the SSS Hotline.
See also Got Enough for Retirement? Check This SSS Pension Computation Guide
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Metro Manila 917-7777
Baguio 446-5902
Tarlac 982-8739
San Pablo 562-9289
Naga 472-9795
972-8842
Cebu 234-2053
Davao 227-7273
See also How To Update SSS Information Online 2023: An Ultimate Guide
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