Using and Improving Web Forms

Using and Improving Web Forms

Thanks to advancements in technology and new standards, the Internet has evolved, and so have websites that we're fond of. Businesses no longer rely solely on their websites as informational portals to communicate with their customers. It is important to consider more than just basic of online form builder functionality when designing a website: Your visitors and the overall experience of the site.

There are many factors that contribute to the overall experience of your website. The web form is one of the most convenient ways to connect with prospective clients. It indirectly establishes a cordial relationship. It is imperative that you spend extra time perfecting your web forms, in addition to the time you spend bringing visitors to your site. Our tendency is to ignore this fact is surprising. This causes web forms to be incomprehensible and frustrating.

Following are some tips on how to improve web forms and their role for the user experience.

Web forms are important and autonomous

Using a web form, you can offer a variety of services to your visitors. For instance, you can send them orders, catalog requests, or queries, which will be passed on to your database. Form submission information is sometimes sent directly to a company's e-mail address on certain websites. PHP, HTML, or Java is programming languages used to construct web forms. For the form to succeed, it is essential that the code be implemented successfully.

Form fields that can be found on web forms include text boxes, text areas, radio buttons, check boxes, dropdown lists, hidden fields, file uploads, and buttons.


Web forms are often used as communication tools that allow users to communicate with companies and vice versa. Inappropriate and illogical questions may harm a company's reputation quite easily. Your website allows users to create accounts. Residential addresses are irrelevant. Once he learns that it requires his address just for signup, his first question is "why?" This not only creates confusion, but also distrust, so people may decide not to participate.

Knowing your target audience and market can help frame relevant questions on a web form. You can either conduct your own research or take advantage of web form builders to assess your target market and create questions accordingly.

Forms you can use to design a better website

To make your web forms more user-friendly, there are a few things you can do. In this section we will look at general ideas as well as best practices for improving web forms.

Provide visitors with information

Any website should provide the right amount of information to the user. In order to ensure that your visitors are well-informed about filling out your web form, it is important to provide them with information. This may involve the reason for them filling out the form in the first place, what happens with their data, or why you ask certain questions. A clear explanation of the primary purpose of filling out a form is reassuring to your visitors and keeps them from getting frustrated.

Help where you can

If the form field is not very common or self-explanatory you might need to provide some instructions. Your visitors might not be familiar with completing web forms, or they might not understand what you asked. You can provide additional information using help text in a subtle and unobtrusive manner. Although you do not wish to distract, you are willing to provide assistance if required.

You might want to take into account different languages

Language is an important consideration when creating web forms. Many people may not be able to understand your primary language if they visit your website. Further, you should take into account a variety of languages if your company is targeting an international audience. Not only do you need to add labels to forms, you also need to add verifications and error messages.

Generally recommended practices

As the above was rather general, please find below a few concrete suggestions on how to improve your web form experience.

·         Don't complicate things

·         Keeping it simple is the key. Ensure that only the information you need is provided.

·         Organize form fields by importance and logical order.

·         Provide examples that illustrate your expectations (such as before the form field.

·         Default values are likely to be offered

·         Ensure that error messages are clear

·         Provide on-the-fly error messages so that users can rectify errors instantly.

·         Error messages may be associated with form fields based on the spacing between them.

·         You should be as specific as possible when you write errors.

·         You should save corrections if you need to go back and make them.

·         Feedback is appreciated

·         Make sure mandatory fields are highlighted to avoid frustration.

·         Clearly indicate the user's progress by using color combinations (e.g. red for any errors or incomplete information, while green represents correct information).

·         Provide steps to simplify the process of filling out the web form.

·         After submitting the data, offer clear feedback.

Final thoughts


A web form that anticipates participation by users is the best. Understanding common mistakes that user’s make is necessary before creating a new web form. Inputting data into a form shouldn't be distracting or annoying to the user. For this reason, it's important to keep it simple, trustworthy, and clear. The following compilation of articles is intended to help understanding the need for web forms and to improve user experience.

In case you have found a mistake in the text, please send a message to the author by selecting the mistake and pressing Ctrl-Enter.

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