Inaccurate "know your patient" process continues to lead to prescription and diagnosis mistakes, wrong-person procedures, false medical notes, and health insurance scams throughout the medical sector. In order to minimize medical data theft, increase the accuracy of medical records, and comply with HIPAA, healthcare providers should appropriately gather and maintain information to verify patient identity.
Healthcare has the highest information flow of any sector, yet if a patient's identity is hacked or their records cannot be linked, then all of that information is useless. To ensure a great patient experience, patient authenticity must be verified prior to beginning any medical treatment or service. Due to healthcare personnel's failure to correctly identify their patients during the COVID-19 pandemic, surgeries have been delayed, patients have received the wrong treatments, and even insurance scammers have been encouraged to exploit this volatile situation.
Benefits of Patient Identity Verification
The largest percentage among a few European countries is found in Norway, where 45% of healthcare professionals have significantly expanded their adoption of health technologies in reaction to the COVID-19 epidemic.
The evaluation of future-proof biometric identity management technologies for patient verification of identity has also been greatly influenced by the coronavirus epidemic. This is due to the fact that our solution aids in keeping facilities clean and preventing the spread of infectious diseases. Let us check few of the following benefits:
Know Your Patient to Avoid Medical Identity Scam
Security experts caution that medical identity theft is still a serious issue even in the midst of this pandemic because criminals are aware of the opportunity. Medical identity theft affects both patients and healthcare professionals since it involves unauthorized access to a patient's individually identifiable data and the use of that information to receive medical care, products, or services.
The price of receiving appropriate medical care is astronomical, particularly if it is not reimbursed by health insurance. It results in claim rejections and has a detrimental financial effect on the healthcare system. Therefore, it is essential to confirm a person's identification before offering any form of service. Numerous potential instances of medical identity theft have been successfully avoided by healthcare organizations through the “know your patient” process.
Reduces the Disparity in Information Between Medical Records
False information being entered into a patient's medical record and having the ability to change their life is, in my opinion, the most harmful worry for healthcare providers. Incorrect treatments, process delays, and even the production of multiple records and overlays have all been attributed to inaccurate records as their primary cause. Since medical records are intended to be a persistent and thorough account of a person's medical history, changing them can be quite challenging. As a result, confirming a patient's identification and precisely matching their identification with their health records can assist providers in reducing data integrity risks and preventing financial losses brought on by false allegations.
Identification Checks for Patients to Ensure Compliance
For the purpose of confirming patient identity in the United States, numerous regional, federal, and sector-specific compliance rules, such as HIPAA and HITECH, have been implemented. If these Acts are not followed, severe financial fines may be assessed, and in the direst cases, felony proceedings may be brought.
The Health Insurance Portability and Accountability Act of 1996, or HIPAA is a federal regulation that establishes security protocols and information security to safeguard a patient's health records. It makes it possible for electronic records to move seamlessly, and it necessitates proper controls over the possession and dissemination of a patient's history.
Numerous provisions imply that it is acceptable for enterprises to take reasonable measures to assure compliance, such as adopting HIPAA compliance software and systems for patient identification verification. Additionally, HIPAA compliance guarantees that the right security precautions are in place to guard PHI against unauthorized disclosure or data leaks.
Thus, it can be inferred that the know your patient management platform is the pioneer in biometric patient identification in the healthcare sector. To achieve successful therapeutic outcomes during this epidemic, our technology also provides telehealth practitioners with remote identity authentication and appointment scheduling options. By matching selfie images and identification (such as a driver's license) from patients, the site confirms their identities. Using credit agencies lets healthcare companies save money on more expensive identity-proofing options.
Exercise of due caution is essential even without this pandemic. Healthcare providers must have the most risk-aware and thorough methods in place to combat fraud since the problem of medical identity theft is now more serious than ever. Healthcare organizations that use patient identification management platforms may stoically endure the near-constant scrutiny of the public.