customer success
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Data-Driven Customer Engagement: Building Relationships through Insights
Picture the moment when you first laid eyes on a new app or software. It was a captivating mix of curiosity and uncertainty as you navigated through unfamiliar functionalities, features, and tools. However, as you gradually became acquainted with its...
Aditya Jani · 12 July 2023 · 6
Customer Success 101: Top 5 Ways for Creating a Successful B2B Customer Portal
B2B customer portals are critical for small, medium, and large businesses looking to stay relevant and meet the needs of their customers. So why not? A well-designed portal makes essential information accessible to customers, streamlines communication, and improves the overall customer experience. A effective portal, on the other hand, necessitates...
Aditya Jani · 30 March 2023 · 1Actionable Tips to Create a VoC Program for CX Success
It's excellent that CX (Customer Experience) has gained some notoriety. More and more companies realise the significance of the following two factors: Being aware of what clients go through. Making the entire organisation adopt a customer-centr...
Deepinder Rana · 19 October 2022 · 15