AI can be of great help when in the workplace, provided that the businesses using it are employing proper education alongside AI implementation. Many employees are scared of AI taking over their jobs, so it is important to clear all and any misconceptions in this regard.

Let’s start by seeing what AI in the workplace really is.

In the simplest of terms, artificial intelligence (AI) consists of digital computer systems and robots charged with performing intelligent tasks. AI technology uses algorithms, which connect specific task-related data with computation services to aid various workplace processes.

Whereas it holds true that AI is changing some aspects of a number of business processes, it is also true that it helps both people and processes be more efficient.

For the processes to go smoothly, choose AI solutions that integrate with the existing technology. This is important because employees won’t be forced to change how they work to accommodate AI implementation.

Simply put, use AI to boost your processes rather than replace them.

Common AI tools that can help businesses include:

• Automated responders
• Process automation
• Virtual assistants (e.g., Alexa)
• Conversational chatbots
• Social media monitoring
• Dynamic price optimization 
• Security surveillance

Now, let’s see how best to use AI in the workplace.

1. AI in HR

Human resources can benefit greatly from AI. AI in HR can simplify hiring processes, e.g., by analyzing applicants’ resumes and finding the best matches.

This is just the tip of the iceberg, though. AI can also automatically schedule interviews and provide real-time responses to queries and automated feedback.

2. AI Automation

Automation is certainly the first association for AI. AI automation can diminish the need for lengthy manual tasks.

While it’s not applicable to all processes, others can benefit greatly from the practice. For example, AI automation can simplify repetitive tasks, office tasks in particular. Taxes and payrolls are the two most illustrative examples.

On top of simplifying the tasks, AI automation also leaves more time for employees to address specific strategic tasks.

As for how AI can assist frontline employees, consider using chatbots and virtual assistants.

3. AI in Training

AI is particularly useful for machine learning and digital training processes. I.e., employees may search for specific information based on their learning preferences. AI will serve them with personalized content at their chosen pace.

AI may be utilized for the following:

• Developing learning programs based on each employee’s personal preferences
• Automating all processes
• Providing automated feedback

4. AI for Insights

Data-driven decisions and similar conundrums are the business mantra of our times. To properly deal with the never-ending stream of data, AI has proven quite useful.

More data means more time spent on finding the insights you need, so obviously, AI can simplify this cumbersome task. Analyzing everything manually simply takes too much time. AI can easily sift through the data and compile the specific insights you need with high precision, at that.

Here are some examples of how to use AI in this regard:

• Gain insights from data
• Isolate trends
• Identify changes in patterns
• Perform deep-content analysis
• Create detailed reports
• Detect changes in customers’ behavior
• Predict key business metrics
• Improve customer service
• Perform deep-scale analysis

5. AI for Stellar Employee Data Access

AI can simplify employees’ data access. For example, employees could access their personal information easily and also request PTO and annual leave at a click.

6. AI for Seamless Facility Maintenance

One really useful usage of AI is streamlining facility maintenance. Did you know that AI can actually help you operate all kinds of machines and stuff remotely while also using sensors to navigate all kinds of tasks?

Internet of Things (IoT) sensors popped up not so long ago but they’re already tremendously popular. IoT sensors can do a lot of things, notably:

• Establish baselines for asset performance indicators
• Determine upper and lower limits of asset performance
• Collect utilization data
• Transmit data to AI-empowered software

The IoT software compares current performance data with historical data, ensuring that assets are functioning properly and reporting to facility personnel.

Key Takeaways

AI can help businesses simplify numerous operations, manual work in particular. Still, keep in mind that you should pick AI solutions that integrate with the existing processes. This will help the employees learn the ropes and diminish their fear of losing their jobs.

AI can be useful in multiple ways, specifically for data collection and analysis, streamlining processes, predicting key business metrics, gaining insights from data, and creating detailed reports.

Time-consuming manual tasks can be efficiently simplified by AI. The practice will give employees more time to focus on strategic tasks, lowering the stress in the process.

Overall, AI can be customized to suit every business’ specific needs. It just takes some time for everyone to get used to it.