We bought the African Hut, a modest neighborhood store that sold a few South African groceries, in 2005. In the following three years, we expanded the African Hut into a megastore, built a website, and opened the British Food Shop and the International Food Shop. We also established a distribution and import network through our wholesale company, SA Import Company. We, as a group of businesses, import goods from many different nations and distribute them to merchants all over the USA.
We serve both local customers in-person and customers across the US online. Our top priority has always been to provide the broadest range of products, giving every customer the chance to experience a taste of home. We take pride in our dedication to quality and customer service, whether it's providing helpful advice about a product or ensuring your shipment arrives on time. This commitment has enabled us to serve our customers faithfully for many years and has seen our business become one of the most trusted suppliers in the industry.
Valuations
Shipping and handling are not included in the item prices on the website. Customers in California must pay a sales tax of 8.00% on a selection of goods. Based on your zip code, the shipping and handling costs will be calculated when you begin the checkout process. Customers should note that taxes are not charged on shipping and handling fees, and they will need to factor in the cost of these services when budgeting for their purchases. Despite the lack of tax on shipping and handling fees, it is important to be aware that they are still an additional cost when shopping online.
going to ship
Ordinarily, orders are processed in 1-2 business days (Mon–Fri). Order processing may take longer in November, December, and the month before Easter. Processed orders that are heavy or incomplete may take longer. Please include a note in the comment section if you need your package by a certain date, and we will try our best to meet your needs. Shipping costs are affected by delivery time, distance travelled, and shipping weight. Within the United States, Next Day, Second Day, and Ground options are frequently available.
A Three Day Select order sent on Wednesday would typically arrive on the following Monday because deliveries are not made on Saturday or Sunday. Depending on your zip code, ground shipping transit times can vary. Orders should reach their destinations on the East Coast in 4 to 5 business days, Texas or Washington State in 3 business days, and Northern California in 2 business days. The working week runs from Monday to Friday. So, while a Three Day Select order sent on Wednesday is expected to arrive the following Monday, orders sent in other regions may arrive earlier or later depending on the zip code and transit time.
Limitations
Right now, we deliver anywhere in the USA that UPS serves. There are stringent laws in place in many US states that prohibit their citizens from purchasing alcohol in other states. Only adults over the age of 21 may order alcohol, and they must be present to accept the delivery. Orders can only weigh up to 150 pounds, according to the shipping calculator. If your order is larger than that, kindly place two separate orders or call the store to place your order. Despite these restrictions, online alcohol purchases have continued to rise steadily over the past few years as consumers look for ways to save time and money when buying beer, wine, and spirits.
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Frozen Goods
To prevent spoilage, frozen goods must be delivered within a 24-hour window. Choose the option for next-day shipping. Unfortunately, this option is quite expensive, so to make it economical, we advise ordering at least 5 pounds. Orders sent by ground to zip codes 92 and 93 should arrive the following day. For customers looking for quick, reliable delivery, the next-day shipping option is a great choice. Despite the high cost associated with next-day shipping, it is often the best way to ensure items arrive quickly and reliably.
Assurance of Contentment
We at The British Food Shop work hard to give you high-quality goods and first-rate service. Please let us know if you are not entirely satisfied with your shopping experience with us for any reason. In order to provide the best shopping experience possible, we guarantee that orders sent via ground shipping to zip codes 92 and 93 will arrive the following day. We value our customers' satisfaction above all else and are confident that you will be pleased with the quality of our products and services. We strive to make sure our customers have the best shopping experience possible, and we guarantee that any orders shipped to zip codes 92 and 93 via ground shipping will arrive within one day.
Return Procedure
All of the goods sold by The International Food Shop, The African Hut, and The British Food Shop are covered by a 100% customer satisfaction guarantee. Please read the guidelines below and get in touch with us at International Food Shop (949) 582-3185, African Hut (949) 582-9546, or British Shop (949) 582-2645 if you don't think your order was satisfactory. If you have any specific questions about your shipment, please leave a detailed message. If you are not satisfied with your order for any reason, we will accept a return within 30 days of receipt and issue a full refund.
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