Chatbot articles for 2023

Carousel de imagens
In this blog, we’re going to see what's a carousel and how using them in chatbots can increase the ROI among your customers. Read complete interview here.

Cart abandonment: The secrets to saving you from your worst nightmare
Cart Abandonment does not need to be your worst nightmare anymore. It can be solved. Here's are the reasons for cart abandonment and the ways to fix them.

A powerful new UI for your Engati chatbot
Engati's chatbot UI now has major UX upgrades, to help you create fantastic customer experiences. Check out the updates and start surprising your customers now!

Can education chatbots replace teachers?
Education chatbots are providing a personalised learning environment to students, and technology is upgrading the way they learn and absorb information.

Chatbot business predictions - Future of chatbots
A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a bus

How Governments across the world are using chatbots
We’ve seen how the use of Engati leads to higher customer satisfaction scores, but what about in the public sector? Here’s how governments benefit from Engati.

Chatbot development cheatsheet? Here it is!
Chatbots are everywhere today. But what can make your chatbots stand out from the rest? Read this extensive cheatsheet to learn how to build a unique chatbot.

Diving deeper into the chatbot ecosystem
The ecosystem of chatbots is evolving with technological advances and chatbots are starting to take up complex automation tasks and getting better at it.

6 ways through which chatbots can be used for events
Event chatbots help you sell more tickets to your event, engages with your audience, acts as a personal assistant for attendees before and after the event.

How chatbots have evolved with data and AI
We've evolved from using rules-based chatbots to exploring more sophisticated chatbots because of data, AI, and NLP. Explore the history and uses in this blog.

7 effective ways to increase customer retention with AI chatbots
Learn how to improve your customer retention using AI chatbots, and increase your customer lifetime value by create fantastic customer experiences for them.

From insights to value: A walkthrough of Engati Analytics
Imagine if you could get real-time data on every aspect of the customer journey, from marketing to post-sales. Here's a walkthrough of Engati Analytics.

Chatbot live chat integrations for better customer experience
Remember the time when you would find an actual, living, breathing human on the other end of a webchat? We now see chatbots assuming that role increasingly.

A deeper understanding of bot metrics [Conversational analytics part 2]
Get insights into conversational analytics. Understand which message metrics will help you gather the details needed to craft personalized customer experiences!

Chatbot on-premise vs chatbot on-cloud: What's best for your business?
More often than not it is quite confusing for a business, which develops chatbots, to decide whether they want to build a chatbot on-premise versus on-cloud.

Engage your customers at scale with these security measures
At Engati, we have strict security controls in place for our chatbot and live chat solution. Here is how we empower you to engage your customers in safely.

101+ Chatbot Templates to Get Started in 10 Mins [for free]
You don't need to build your own chatbot from scratch. Just pick from the pre-built chatbot templates for your use-case and customize it for your business.

Chatbot Theory - A Topic for Future Education
The concept of ‘Chatbot Theory’, a new core subject, potentially seeks to position the capability in a strategic rather than tactical or technological context.

How to design the user experience of chatbot conversations?
We have moved from responsive design to conversational user experiences. Conversational UI feels more human & allows you to interact in words & emojis.

The best ChatBot.com alternative - Engati
Looking for an alternative to ChatBot.com? Here's how ChatBot compares against Engati, the 2021 CODiE Award-winning chatbot platform. Check it out now!

How chatbots solve the challenges of automobile industry
Maximizing sales and profitability in the competitive world of automobiles is being driven more by customer service. Here’s how chatbots empower customer servic

How chatbots will foster classroom engagement
Learn how chatbots help in boosting classroom engagement. Read how chatbots help students to learn better and increase classroom engagement in this article.