Connecting the Volvo Cars app to the car

Connecting the Volvo Cars app to the car
6 min read
11 months ago

Connecting the Volvo Cars app to the car

In order to use the Volvo Cars app's services, the app must first be connected to the car. You also need a Volvo ID, which can be obtained at volvocars.com or the first time the Volvo Cars app is started.

The procedure for connecting the app depends on whether the car has an Android-based infotainment system (Google built-in) or earlier infotainment systems (Sensus).

Connecting the Volvo Cars app to the car (applies to cars with an Android-based infotainment system (Google built-in))

When a main user (admin) has connected his app to the car, more users of the car can also be added.

Connect Volvo Cars app to car (admin)

The following procedure must be carried out in the car:
Make sure you have your Volvo ID, the car's identification number, and all the car's keys available before you start. Volvo ID can be created when logging into the Volvo Cars app and you can find the car's identification number, for example, in the windscreen or in the center display.
Take all the car keys and get in the car. Make sure the car is parked in a place with mobile coverage and that your mobile device has an internet connection.
Log in to the Volvo Cars app with your Volvo ID and follow the instructions in the app. If you already have a connected car in the app and want to add another one, select, Connected Cars and Add a car.
Press in the car's center display and select Profiles.
Tap Volvo Cars app devices to get to the menu to connect the app to the car and then follow the instructions.
You can now start using the Volvo Cars app services. How To Find My Old Car Without The VIN?

Connect Volvo Cars app to car (user) 

The following procedure must be carried out in the car:
Make sure you have your Volvo ID, car identification number and one of the car keys available before you start. Also, make sure you are logged in to the car. Volvo ID can be created when logging into the Volvo Cars app and you can find the car's identification number, for example, in the windscreen or in the center display. The same Volvo ID must be used in the app and in the car.
 

 NOTE

 
To get a more customized experience and support, it is recommended that each user creates a personal Volvo ID.
Get in the car. Make sure the car is parked in a place with mobile coverage and that your mobile device has an internet connection.
Log in to the Volvo Cars app with your Volvo ID and follow the instructions in the app. If you already have a connected car in the app and want to add another one, select, Connected Cars and Add a car.
Press in the car's center display and select Profiles.
Tap Volvo Cars app devices to get to the menu to connect the app to the car and then follow the instructions.
You can now start using the Volvo Cars app services.
Each user who wants to connect the Volvo Cars app to the car needs to have their own separate profile in the car. The same Volvo ID must be used in the car profile and the Volvo Cars app. The Volvo ID of the first user (admin) cannot be used to connect another user to the car. To connect the Volvo Cars app to the car, the profile of the user who wants to connect the app must be selected and active in the car.

Connecting the Volvo Cars app to the car (applies to cars with previous infotainment systems (Sensus)

The preparations to be made differ depending on whether you have a Volvo On Call subscription or not.

For you with a Volvo On Call subscription

In order for you to have access to the full range of functions in the Volvo Cars app, it needs to be connected to the car.

The following procedure must be carried out in the car.
Make sure the car is parked in a place with mobile coverage and that your mobile device has an internet connection. NOTE

If your car is equipped with both Sensus Connect and Volvo On Call, ensure that Internet via car modem is not selected as the Internet source in the infotainment system. If it is selected, you will not be able to complete step 5 below and then also not be able to connect the Volvo Cars app to your car.

Make sure you have your four-digit Volvo On Call PIN code, your Volvo ID and the car's identification number available before you start. Volvo ID can be created when logging into the Volvo Cars app and you can find the car's identification number, for example, in the windscreen or in the center display.
 
Several users can connect the Volvo Cars app to the same car. To get a more customized experience and support, it is recommended that each user creates a personal Volvo ID.
Sit in the driver's seat with the phone and turn on the ignition in the car.
Log in to the Volvo Cars app with your Volvo ID and then follow the instructions in the app. If you already have a connected car in the app and want to add another one, select , Connected cars and Add a car .
When the message to press the ON CALL button appears in the Volvo Cars app, wait a few seconds be
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