D365 Finance and Operations Implementations Amid Pandemic | Korcomptenz
Discover seamless implementation of Microsoft D365 Finance and Operations with our expert insights. Unlock efficiency and success in your business journey.
Adapting to the new normal
For close to two decades, Korcomptenz has been helping customers, as a Trusted Consultant and Partner, to leverage Information technology, to weather and thrive amidst the winds of change in the business world. We provide tailored solutions integrating cutting-edge technology like D365 Finance and Operations, empowering sustainable growth and agility.
But when the world was hit by a pandemic, the likes of which haven’t been seen in a hundred years, it forced Korcomptenz to deploy these skills at home. We had to confront – adapt – pivot – thrive to tackle this disruptive change, while also ensuring customer success on projects.Our Pivot Journey with D365 Finance and Operations
As an example, we were in the middle of user acceptance testing (UAT), for a Microsoft Dynamics 365 Finance and Operations implementation in Florida. When the full force of the pandemic and its restrictions hit the D365 implementation team working on this client’s project, they knew they had to pivot and take decisive action for the training, go live and post go live support phases.
The Korcomptenz team immediately reached out to the customer, to reassure them of our support, and to adapt the project plan with D365 finance and operations to align with the ‘New Normal’. (Typically for Go Lives, we usually have a team stationed at the customer premises assisted by a team offsite) We instilled confidence in the customer’s mind and stood firm that the project of implementing D365 finance and operation should not be delayed for any reason.
However, as the customer was forced to shut down their offices and directed most of their employees to work from home, the training, data migration, and go-live had to now be done remotely.
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