Do This When QuickBooks Database Server Manager Network Diagnostics Failed

Do This When QuickBooks Database Server Manager Network Diagnostics Failed
4 min read
04 December 2023

Users have reported that their Windows Firewall is Blocking QuickBooks when accessing the company file in multi-user mode. The firewall issues prevent QuickBooks from connecting to the company file and trigger an error message on the screen that reads, ‘QuickBooks Database Server Manager Network Diagnostics Failed.’ QuickBooks Database Server Manager helps host the company file over a network, and any error message indicates faults in the hosting setup.

When Windows Firewall starts blocking QuickBooks, every time you run QuickBooks Database Server Manager, you get several multi-user errors, including H-series and 6000-series. If your Windows Firewall is blocking QuickBooks, go through this guide and follow the solutions curated by the experts. 

Finding the reasons behind the failure of the database server to run and fixing the issue alone can be overwhelming for you. To get further guidance, dial +1-(855)-955-1942 and get in touch with the team of QB experts 

Know the Reasons Why Database Server Manager Failed in QuickBooks

Let’s get familiar with the possible reasons behind the Database Server Manager Failed error. In the next section, we will learn the suitable solutions to fix the issues we discuss. 

  • The QuickBooks program might get damaged or go through some network connection issues, including the firewall. 
  • You might be using an outdated version of QuickBooks Database Server Manager. 
  • The Database Database services might not be running on your computer. 

Here’s How to Fix QuickBooks Database Server Diagnostic Failed Error

 As discussed above, we have mentioned the suitable troubleshooting solutions to fix the ‘Database Server Diagnostic Failed’ error in QuickBooks. Follow each of these solutions with extreme care. 

Solution 1: Use the QuickBooks File Doctor to Fix the Network Connection Issues 

Using the QB File Doctor utility finds and fixes the company file and network connection issues. It also fixes the firewall connection issues automatically. 

  • Close QuickBooks, download the newest version of Tool Hub (1.6.0.3) and save this file on the location where you can quickly access it. 
  • Double-click on this file (QuickBooksToolHub.exe) to open it. 
  • Start the installation by following the displayed instructions and accept the terms and conditions. 
  • When done, double-click the tool hub icon. 
  • In the tool hub, select the ‘Company File Issues’ menu. 
  • Select ‘Run QuickBooks File Doctor’ from the dropdown. When it opens, choose your company file from the options below. You can directly and ‘Browse and search’ your company file. 
  • Select the middle option as ‘Check your file’ and then click ‘Continue.’
  • Enter the admin password to access the company file and click ‘Next.’

Solution 2: Update the Database Server Manager in QuickBooks 

Follow the instructions below to update the database server manager and continue using its services. 

Database Server Manager is a part of QuickBooks, so you don’t have to download its update separately. Update QuickBooks Desktop to download its update and follow the steps below to install it. 

  • Close each program running on your computer, including QuickBooks. 
  • Open the file you have just downloaded, ‘Setup_QuickBooks.exe.’
  • Follow the instructions on your screen and enter your product and license number. 
  • You will be asked to choose the installation type, select ‘Custom or Network Options’ and then click ‘Next.’
  • Now, choose the option as per your network setup from the below options and click ‘Next.’ Both of these options will install the QuickBooks Database Server Manager. You can install the file, even if it's an existing file, as it won’t overwrite your data. 
  • If you are using Database Server Manager and QuickBooks on your server computer, select ‘I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing our company file here so it can be shared over the network.’ 
  • However, if you only want to use QB Database Server Manager on your server computer, select ‘I will NOT be using QuickBooks Desktop on this computer. 
  • Now, follow the remaining instructions and click ‘Install.’ Also, grant the Windows permissions if asked. 

Hopefully, the solutions mentioned above helped you successfully fix the QuickBooks Database Server Manager Network Diagnostics Failed error. If this issue persists, dial +1-(855)-955-1942 to connect with QB experts and consult your problems. 

Also See: Backup Company File in QuickBooks Desktop

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Tony Wilson 2
Joined: 7 months ago
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