The facility management Department is responsible for the day and night management of the building. These tasks may be performed by subcontracted or directly employed personnel. This is a policy issue, but because of the urgency of response required by the many activities involved, the facility manager must maintain tight controls, often requiring daily reports or extended measures.
Facility management companies ensure corporate and regulatory compliance and proper operation of all aspects of a building to create an optimal, safe, and cost-effective environment for occupants to operate. This is done by conducting the following activities.
Fire Safety Concerns: Threats caused by fire include loss of life, and the possibility of damage or even loss of business. Maintenance, inspections and inspections, reports and certificates of conformity shall be maintained on all fire safety gear and systems of the Facilities Management Department.
Security: For any organization, in this current volatile world scenario, security is very important to protect the employees and the company and most of the times it falls under the category of facilities management, especially maintenance of hardware infrastructure.
Maintenance, testing and inspection: Maintenance, testing, and inspection schedules must ensure that the company is operating safely and efficiently, maximizing the life of the equipment in use and minimizing the risk of breakdowns. There are also statutory requirements that need to be met. The work is pre-planned, often using a computer-aided facilities management system.
Housekeeping and cleaning: Cleaning is usually done after business hours, but conditions may be set for cleaning toilets, storing utensils such as soap, toilet roll, room fresheners, etc., and picking up debris and responding promptly. Cleaning is scheduled on an hourly, daily, weekly and monthly basis.
Operations: The facility management department is responsible for day and night management of the building. These tasks may be performed by subcontracted or directly employed personnel. This is a policy issue, but because of the urgency of response required by the many activities involved, the facility manager must maintain tight controls, often requiring daily reports or extended measures.
There are some issues though that require more than just periodic maintenance; For example, issues that may interrupt or disrupt business productivity or that have security implications. Many of these facilities are managed by help desks. The help desk can be contacted by telephone or e-mail. Answers to help desk calls are preferred but can be as simple as lights not on, too hot or too cold, freezing rainwater, coffee splashing, photocopier jamming, crackers bursting, vending machine problems etc.
Help desks can also be used to book meeting rooms, bike and car parking spaces, and many other services, but this often depends on how the facilities management company department is organized. The convenience category can be divided into two categories, often referred to as “soft” and “hard” services. Soft services would include reception, post room, cleaning etc., whereas hard services would include mechanical and electrical services.
Tendering: Facility management teams will periodically look to re-tender their contracts, or at least standardize them, to ensure they are getting paid. For this to happen, it is essential to have an up-to-date list of equipment or resources to send with the tender. This information is often kept on the same computer as the maintenance schedule and can be overlooked as equipment is changed, replaced or updated as new items are installed. Asset registers are also an important tool for budgeting, used to forecast life cycle costs and capital expenditures.
Business Continuity Plan: Every company should have a business continuity plan so that the business can recover quickly in the event of a fire or major failure. In large companies, there may be a situation where employees need to move to another site that is set up to model existing operations. The facilities management department will be one of the key players in moving the business to a recovery site. Visit evbex.com for more information.
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