How do I manage my Booking with Southwest Airlines?

How do I manage my Booking with Southwest Airlines?
8 min read
09 September 2023

Southwest Airlines is renowned for its excellent customer service, affordable fares, and extensive domestic network. By following the steps outlined in this blog post, you will be able to manage your flight bookings seamlessly and make the most of your travel experience with Southwest Airlines.

Booking Your Flight

The first step to managing your flight bookings is, of course, making the initial reservation. Southwest Airlines Booking offers various ways to book your flight, ensuring flexibility and convenience for all travelers.

Online Booking

Booking your flight online is the most convenient option provided by Southwest Airlines. To get started, visit their official website and enter your travel details such as origin, destination, dates, and number of passengers. The website will display all available flights along with their respective fares.

Once you've selected your preferred flight, you will need to provide your personal information, contact details, and payment details for the booking. Make sure to review all the details before confirming your reservation.

Mobile App Booking

For those who prefer booking flights on the go, Southwest Airlines offers a user-friendly mobile app. Simply download the app on your smartphone and follow the same process as the online booking. You can easily access and manage your flight bookings through the mobile app at any time.

Booking through Customer Service

If you prefer a more personal approach, you can also Book flight on Southwest Airlines' customer service. The dedicated team will assist you in finding the best flight options and completing the booking process over the phone.

Understanding Southwest Airlines' Fare Classes

Before delving into managing your flight booking, it's essential to understand Southwest Airlines' fare classes. Southwest Airlines follows a unique fare structure that differs from other major carriers.

Wanna Get Away

The "Wanna Get Away" fare is Southwest's basic fare class. It offers the lowest fares but comes with certain restrictions. This fare class does not allow changes or cancellations, except for eligible refunds. It is ideal for budget-conscious travelers who have fixed travel plans.


The "Anytime" fare provides more flexibility and allows changes or cancellations without any additional fees. This fare class is great for travelers who might need to modify their plans or prefer the freedom of a fully refundable ticket.

Business Select

The "Business Select" fare class is designed for business travelers who value priority boarding, extra Rapid Rewards points, and increased flexibility. This fare class offers fully refundable tickets, priority access, and other perks to enhance the travel experience.

Understanding the fare classes helps you make informed decisions when managing your flight booking.

Managing Your Flight Booking

Southwest Airlines provides several options to manage your Southwest Airlines flight booking, allowing you to make changes, cancellations, and other modifications as needed.

Online Account

Creating an online account with Southwest Airlines is highly recommended to manage your flight bookings efficiently. By signing in to your account, you can access all your reservations in one place, view upcoming trips, and make necessary adjustments.

View/Modify Booking

Once you've signed in to your Southwest Airlines account, locate the "Manage Reservations" section. This feature enables you to view your current reservations and make modifications such as updating personal information, changing flight dates or times (if allowed by your fare class), adding services, and selecting seats.

Change or Cancel Flights

If you need to change or cancel your flight, Southwest Airlines offers flexibility depending on your fare class. For Wanna Get Away fares, changes or cancellations are not allowed, but you may be eligible for a refund as a Travel Funds voucher. Anytime fares allow changes or cancellations without fees, while Business Select fares offer fully refundable tickets.

To make changes or cancellations, navigate to the "View/Modify Booking" section on the website or through the mobile app. Select the flight you wish to modify or cancel, and follow the prompts to complete the process. For canceled flights, you will receive a Travel Funds voucher or a refund, depending on your fare class.

Same-Day Changes

Southwest Airlines allows same-day changes to your flight for a fee. If you need to depart earlier or later on the same day as your original reservation, this feature can be highly convenient. However, it is subject to availability, so it's advisable to check for open seats before proceeding with a same-day change.

To make a same-day change, visit the "Southwest airlines booking" section on the website or app and select the flight you want to switch. Follow the prompts and pay the applicable fee to secure your new flight.

Companion Pass and Reward Redemptions

If you have a Southwest Airlines Companion Pass or Rapid Rewards points, managing your flight bookings becomes even more rewarding. The Companion Pass allows you to bring a designated companion along on your flights for just the cost of taxes and fees. Ensure you link your companion to your reservation during the booking process or through the "Manage Reservations" section.

Rapid Rewards points can be redeemed to cover the cost of your flights. During the booking process, choose the "Points" option instead of paying with cash. You can manage, track, and redeem your Rapid Rewards points through your online account.

Handling Special Situations

Southwest Airlines understands that unforeseen circumstances may arise, and they have policies in place to assist travelers in handling special situations.

Flight Delays and Cancellations

In the event of a flight delay or cancellation, Southwest Airlines will make every effort to rebook you on the next available flight. You can manage these changes by visiting the "Booking flights Southwest Airlines" section online, using the mobile app, or contacting customer service.

If the delay or cancellation is within Southwest Airlines' control, they may offer compensation in the form of Travel Funds or Rapid Rewards points. Check their website or contact customer service to learn more about their specific policies.

Traveling with Pets

Southwest Airlines allows small vaccinated pets to travel in-cabin with their owners. To manage your pet's booking, contact Southwest Airlines' customer service to ensure all necessary arrangements are made and requirements are met. It's essential to review their guidelines regarding pet carriers, fees, and restrictions.

Unaccompanied Minors

If your child is traveling alone on Southwest Airlines, they will be considered an unaccompanied minor. To manage their booking, contact customer service to provide the required information and fees. Southwest Airlines has specific policies and procedures related to unaccompanied minors to ensure their safety and comfort throughout the journey.


Book a Flight Southwest Airlines is a straightforward process that can be conveniently done online, through the mobile app, or by contacting their customer service. By understanding the different fare classes and utilizing the various features available, such as online accounts and the view/modify booking function, you can easily handle changes, cancellations, and other modifications.

Remember to check the specific terms and conditions associated with your fare class, as well as any additional policies pertinent to special circumstances like flight delays, traveling with pets, or unaccompanied minors.

We hope this comprehensive guide has provided you with the information you need to efficiently manage your flight bookings on Southwest Airlines. Now go ahead, book with confidence, and enjoy your travel experience with Southwest Airlines!

Other Information:- How to Cancel a United Airlines Flight?


In case you have found a mistake in the text, please send a message to the author by selecting the mistake and pressing Ctrl-Enter.
Rowan Bell 2
Air France has existed since 1933, and is the nation's air carrier with the status of a flag. The headquarters and the principal hub is located in Charles de Ga...
Comments (0)

    No comments yet

You must be logged in to comment.

Sign In / Sign Up