How to Cancel a Swiss Flight Reserved with Miles?

3 min read

When it comes to canceling a Swiss flight that you booked using miles, it's important to understand the airline's cancellation policy. In this guide, we will walk you through the process of canceling a Swiss Airlines flight reserved with miles, ensuring a smooth experience. Whether you're a frequent flyer or a first-time traveler, this article will provide you with all the information you need. Read on to learn more about the Swiss Airlines cancellation policy.

Understanding Swiss Airlines Cancellation Policy:

Swiss Airlines has a well-defined cancellation policy that applies to flights reserved with miles. It is crucial to familiarize yourself with this policy before making any cancellations. By understanding the terms and conditions, you can avoid unnecessary fees and complications.

Cancellation Process for Flights Reserved with Miles:

  1. Log in to your Swiss Airlines account: Start by logging in to your Swiss Airlines account on their official website. Navigate to the "Manage My Bookings" section.
  2. Retrieve your booking details: Locate the flight reservation you wish to cancel. Note down the relevant details, such as the flight number, date, and time.
  3. Review the cancellation policy: Before proceeding with the cancellation, carefully review the Swiss Airlines cancellation policy to understand any applicable fees or penalties.
  4. Contact Swiss Airlines customer service: To cancel a flight reserved with miles, it's best to contact Swiss Airlines customer service directly. They have dedicated agents who specialize in assisting customers with award bookings.
  5. Provide necessary information: When speaking with the customer service representative, provide them with the required details, including your booking reference number, flight information, and reason for cancellation.
  6. Follow the agent's instructions: The customer service agent will guide you through the cancellation process. They may ask for additional information or provide you with options such as rescheduling or receiving a refund.
  7. Confirm the cancellation: Once the cancellation is processed, ask the customer service agent to provide you with a confirmation number or email for your records. This will serve as proof of cancellation.

Important Considerations:

  • Timing: Be aware of any time restrictions for canceling a flight. Swiss Airlines may have specific deadlines for canceling award bookings to avoid penalties or fees.
  • Refunds and penalties: Depending on the fare class and the timing of your cancellation, you may be eligible for a refund or subject to penalties. Ensure you understand the refund policy before initiating the cancellation.
  • Flexibility: If your travel plans change frequently, it's advisable to book refundable award tickets or those with more flexible cancellation policies. This will allow you to modify or cancel your reservation without significant financial consequences.


Canceling a Swiss flight reserved with miles doesn't have to be a daunting process. By familiarizing yourself with the Swiss Airlines cancellation policy and following the steps outlined in this guide, you can navigate the process with ease. Remember to contact Swiss Airlines customer service for personalized assistance and adhere to any applicable terms and conditions. Happy travels!

Source: Swiss Airlines cancel booking

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