Why does HP smart app not scan?
If you are facing a scanning problem in HP smart app, then don’t worry. It is a widespread scanner problem, and it can be fixed easily. There could be many reasons your HP smart won’t scan to the computer. Sometimes it’s hard to identify what causes this problem. However, there are three possible reasons HP smart app is not scanning.
How to fix Scanning is Currently unavailable in HP Smart.
Here are the best solutions that help many customers resolve the same issue online. You can try them one by one; whichever fixes the problem for you can stop there.
Restore the Wireless Connection.
Reset HP Smart App.
Uninstall and Reinstall the printer driver.
Restore the Wireless Connection
Firstly, we must reset the printer’s wireless connection because sometimes the printer is not connected correctly to the router.
Restart the router and then the printer.
Open HP Smart App, right-click on the printer, and click hide printer.
Now add the printer again to HP Smart App.
Once the printer is added to the HP Smart app, try Scanning.
This will fix the Scanning issue in HP Smart App.
If it doesn’t work for you, go to the next step.
Reset HP Smart App
In this step, we will rest the HP smart app installed on our Windows 10 or 11 computer.
Open Settings on Windows 10 or 11 computer.
Go to Settings>Apps>Apps & features.
Search for HP Smart.
Select HP Smart, right-click, or click on the three dots on the right-hand side.
Select the advanced option.
Now go to the reset column and click Reset.
This will rest the HP smart app, and now you can start scanning.
Source Url:- https://quickprinterservices24x7.co/hp-smart-app-not-scanning/
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