The Bigpond movies brand has been closed in favour of a new service called Telstra webmail. Since the two platforms' 2013 merger, users who are using telstra bigpond login and facing issues.
For MAC email clients using Telstra/Bigpond mail, the IMAP Web server address is mail.bigpond.com.
- port 993 for IMAP
- SSL-protected IMAP
Access IMAP:
username on IMAP: Included email address in full
Complete email address you have IMAP password: Password for telstra bigpond login.
Configuring the SMTP server for Mac email clients using Telstra/Bigpond email login:
- mail.bigpond.com is the SMTP server.
- port 465 for SMTP
- Security for SMTP: SSL
- Your entire email address as your SMTP username
- For SMTP, use your Bigpond.com password.
Email access through a web browser
Navigate to bigpond.com and select the bigpond webmail link. Next, enter your email address or BigPond username. After entering your password, select "Log in."
Email access via a smartphone and email client
You can use email "client" software on your PC or mobile device in place of webmail. Typical instances of these consist of Apple* Mail, Thunderbird, and Outlook. At telstra.com/emailsetup, you can find detailed instructions for a number of popular email applications and smartphones.
In-depth guidelines for individual smartphone and tablet models are available in our engaging guide at telstra.com/mobilesupport.
More settings to look at
Make sure the box is selected for Authentication is required by the outgoing server; this is typically not checked in mail clients. Use SMTP identification for security and SSL encryption to communicate to establish a POP and SMTP connection.
Make sure you have the most recent updates for both your email client and operating system. Boost the security of your emails. Telstra Broadband Protect, available at telstra.com/broadbandprotect, is a simple solution to help safeguard everyone at home on any internet-connected device before accessing your email also Ensure your online safety.
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