Know How to Resolve If QuickBooks Frozen on Remote Desktop

Know How to Resolve If QuickBooks Frozen on Remote Desktop
7 min read

The QuickBooks application has advanced features that streamline all the core business operations to manage the company. Also, this application is well-known

as it provides authentic reports and statements that can be crucial for making choices for business operations. However, most QuickBooks users encounter slow performance and frequent hangs or freezes that can lower productivity and affect the workflow. Nobody wants to work on software that could be stuck in the middle of the work. Hence, it is necessary to fix the QuickBooks frozen on remote desktop issue.

There are many reasons this application freezes and does not respond at all, which we will explain in this article.

What is QuickBooks Frozen on Remote Desktop Issue?

While installing the QuickBooks Desktop version, you can notice a problem where the system becomes unresponsive or freezes for a particular time. Most QuickBooks experience this issue when the computer gets stuck on the screen for installing the ABS PDF driver.

Reasons Why QuickBooks Desktops Do Not Responding

Freezing the QuickBooks application can be troublesome for the users if it is not handled on time. Also, this problem can be the reason that you could lose all your crucial data and valuable time. However, to fix this issue, you must understand the causes of why QuickBooks applications become unresponsive and freezing.

1. Updating the Windows Operating System

Operating an old Windows operating system version can make your QuickBooks slow and become unresponsive. If you want to update the Windows Operating System for better performance, you must first go to the Windows Update section in the specific Control Panel.

2. Modify Company Name

If you keep a large company name for some reason, then you have to change it and keep a short name since it can lead to the freezing of QuickBooks. You can change or edit your company's name by going to the File menu and picking Company details. Now, type the short name of your organization.

3. Resolve or Reinstall the QuickBooks application

If you are trying everything to repair the freezing of QuickBooks, then you can required to reinstall or fix QuickBooks. Besides this, you can use QuickBooks Tool Hub to fix problems when the application does not respond. Also, you can download the specific software from the official Intuit website.

4. Finding for Blocked File

A few files can restrict you from using a QuickBooks window. You can restart the system in a safe mode to confirm this. If QuickBooks opens in Safe Mode, any startup programs can lead to this issue. Also, you can deactivate startup programs one after another till you locate the one that is triggering the problem.

Signs If QuickBooks Frozen on Remote Desktop

If you notice this application becoming unresponsive during crucial work, look for the symptoms to unfreeze QuickBooks so that you can work efficiently.

  1. QuickBooks's slow performance is one of the indications that QuickBooks frozen on a remote desktop issue triggers in your system. That can make operating regular accounting tasks very challenging.
  2. QuickBooks applications take time to react to the mouse or keyboard, and the system becomes slow.
  3. If QuickBooks hangs the windows for some seconds, it is a sign that the issue is triggered in the system.
  4. When you try to log into the QuickBooks application, then suddenly, windows crashes, and it does not respond.

Troubleshooting Methods QuickBooks Frozen on Remote Desktop

After defining the issue and understanding the reasons and symptoms, it is time to learn how to resolve when the QuickBooks application does not respond. Here are some of the methods you can use to enhance QuickBooks performance.

●     Run QuickBooks Install Diagnostic Tool

You can operate the QuickBooks Install Diagnostic Tool or QBInstall Tool to determine any problem relevent to your QuickBooks Desktops.

  1. First, proceed by downloading the QuickBooks Install Diagnostic Tool.
  2. Then, in the Local Desktop, save the file.
  3. Now, shut down any open program and operate the QBInstall Tool.
  4. Lastly, restart the computer after using the tool to ensure the elements are correctly updated.

●     Use Quick Fix my Program from the QuickBooks Tool Hub

If the QuickBooks Desktop does not open, stops working, or becomes unresponsive, you must opt for other solutions, as explained below.

Step 1: QuickBooks Tool Hub Download and Install

The QuickBooks Tool Hub assists in fixing common problems, but you can operate Tool Hub on Windows 10 for the best experience.

  1. First, shut down the QuickBooks application if it is open.
  2. Then, it is suggested that you download the QuickBooks Tool Hub latest edition and save files where you can get hassle-free.

Note: If you have already used Tool Hub, you can identify which version you have installed and then choose the Home tab. Besides this, you can see the versions on the bottom right by selecting the About option.

  1. Now, go to the downloaded file, which is QuickBooksToolHub.exe, and open it.
  2. follow the on-screen installation procedure and agree to the terms and conditions.
  3. Lastly, double-click the icon on your Windows desktop to access the tool hub after installing it.

Step 2: Operate Quick Fix my Program

The Quick Fix my Program will close any program processing in the background that QuickBooks uses. Besides this, it will operate a quick repair on your program.

  1. First, choose Program Problems in the QuickBooks Tool Hub.
  2. Now, choose Quick Fix my Program.
  3. Lastly, start QuickBooks Desktop and open your data file.

●     Using the QuickBooks Install Diagnostic Tool from the Tool Hub

The QuickBooks Install Diagnostic Tool detects and fixes issues with the Microsoft element that the QuickBooks program uses.

  1. First, open the QuickBooks Tool Hub.
  2. Now, choose the Program Problems in the Tool Hub.
  3. Next, press the QuickBooks Programs Diagnostic Tool and operate it for 20 minutes.
  4. Restart your computer and reopen the QuickBook after the tool completes its work.

●     Adjust the QBWUSER.ini file

If your QBWUSER.ini file is missing, you can solve this issue by changing or modifying the file name.

  1. First, enter the QBWUSER.ini folder where it is saved.
  2. Now, right-click the QBWUSER.ini file and choose the Rename option.
  3. Next, add .old at the end of the file name, such as QBWUSER.ini.old.
  4. After that, change the name of the EntilementDataStore.ecml file.
  5. Lastly, reopen QuickBooks Desktop.

If the program opens after you change the name, then try to open a sample company file.

Also, if you are unable to open a sample company but not your own, you must copy your file to a different folder. Open it from the new area.

Final Thought!

QuickBooks frozen on remote desktop is a common issue that many QuickBooks users witness while installing the QuickBooks desktop. When this problem triggers in the system, QuickBooks becomes slow, unresponsive, and stuck while working on it. Also, this application might take time to respond to the mouse or keyboard inputs. However, it is possible to fix this issue by implementing a few helpful solutions, which are explained in this article in detail.

In case you have found a mistake in the text, please send a message to the author by selecting the mistake and pressing Ctrl-Enter.
David Adam 2
My name is David Adam , and I'm a skilled accountant and bookkeeper with 10 years of experience in the field. I specialize in accounting and Bookkeeping service...
Comments (0)

    No comments yet

You must be logged in to comment.

Sign In / Sign Up