QuickBooks Cannot Communicate with the Company File – What To Do?

QuickBooks is an accounting application that is specially designed to ease your accounting issues. If you are a regular user of QuickBooks, then you must have encountered the “QuickBooks Cannot Communicate with the Company File Error”. Users may experience this error message when Firewall interrupts the internet Connection and obstruct the incoming and outgoing communication of the file.

Are struggling to resolve the “QuickBooks Cannot Communicate with the Company File” error message? If yes, then fret not and read the complete blog.

In this blog, we are going to discuss the troubleshooting steps for QuickBooks Cannot Communicate with the Company File Error. If you face any doubt, while going through the process, feel free to contact us at our toll-free number (1-855)-856-0042. You can also reach our website to grasp more information about QuickBooks.

QuickBooks Cannot Communicate with the Company File- A Short Description

When QuickBooks fails to create a connection with the company file, users encounter an error on the screen with a message box that says “cannot communicate with the company file”. Well, the error message also prompts you to configure your firewall software. The primary reason behind this error is improper installation or configuration of the Firewall on the network.

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QuickBooks Cannot Communicate with the Company File- Possible Reasons

• The error may appear on the screen due to improper installation or configuration of the Firewall on the network.
• If QuickBooks has lost connection to the server and showing incorrect configuration settings, then also the error can appear on the screen.
• An outdated version of Firewall software can trigger this error.
• Issues with QuickBooks Database Server Manager can also lead to this error.
• The error can also appear on the screen due to missing or damaged.ND file
• You may find QuickBooks cannot communicate with the company file when DNS settings are not correct.

Simple Way to Fix QuickBooks Cannot Communicate with the Company File Error

(Solution 1)

• First, download QuickBooks Tool Hub from the Intuit website.
• Now from Tool Hub, locate QuickBooks File Doctor Tool.
• You must Run QuickBooks File Doctor Tool.
• This tool will fix mini issues of your Firewall and server.
• Once the process gets finished, try to open the Company file in QuickBooks again.

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(Solution 2)

• Ensure that QuickBooks is installed on your server computer and then select Network Issues.
• Now, select the QuickBooks Database Server Manager.
• You must open the QuickBooks Database Server Manager.
• After that, click Start Scan for the files or folder you may see on the screen.
• If you do not find any files or folders, then browse to the location of your company file.
• Once the scan process is finished, QBDBMgrN will automatically fix the firewall permission issues.
• Finally, close to finishing the task and check if the error is fixed.

Closure

QuickBooks Cannot Communicate with the Company File Error is a common error that users face due to improper installation of a Firewall on the network. Hopefully, by following the above process, your query related to this issue is solved. For any doubt, contact us at our toll-free (1-855)-856-0042.

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