As we look towards 2023 and beyond, the logistics industry is set to undergo some major changes. From revenue boosters and better customer service, to the top time savers and tech favorites, our team of experts has identified the top five trends that will shape how 3PLs operate in the year to come.
- Diversified revenue streams: In 2023 and beyond, logistics providers will look to introduce new revenue streams and services to customers, offering a single touch point for all of their logistics needs. This will be made possible by integrated logistics systems and software. In 2022, we saw 3PLs building new revenue streams and thinking outside of the box to offer new services to win new business and provide more to their existing customers.
- Direct Software Integrations: In 2023 and beyond, the ability to connect systems and securely share data seamlessly will be a key focus for 3PLs looking to optimize operations and expand. Allowing seamless data transfer between systems for accuracy and simplified communication across workflows, between warehouse and transport operations, and with partners and customer software will provide 3PLs with a new level of operational accuracy and customer service.
- Hands-off reporting: The new year will see 3PLs focus on more than just efficient operations. 3PLs will be looking at how they can save time on all areas of their business, especially through automating manual tasks like rate calculations, invoicing, and ordering. Automating orders, reports, and invoicing will save 3PLs hours of admin hours, freeing them up to focus on more areas of their business.
- Track-ability: As order tracking with food and home deliveries increases, expectations for tracking across all levels of the supply chain will grow. Whether it’s the ability to see a shipment in transit, view stock levels in the warehouse, stock movement reports, or receive an electronic POD (ePOD) at the point of delivery, track-ability provides important usable data to all members of the supply chain.
- Deep understanding of tech features: In the past, digitization could be simply implementing a system and then continuing to operate in the same way as before. However, in 2023 and beyond, 3PLs will need to have a deep understanding of the tech features available to them in order to fully optimize and streamline their operations. This includes understanding how to integrate systems, automate manual tasks, and improve track-ability.
As we look towards 2023 and beyond, the logistics industry is set to undergo some major changes. From revenue boosters and better customer service, to the top time savers and tech favorites, our team of experts has identified the top five trends that will shape how 3PLs operate in the year to come. One of the important trends is the use of a warehouse management system, which will be a key focus for 3PLs looking to optimize operations and expand. A warehouse management system will provide 3PLs with a new level of operational accuracy and customer service, by allowing seamless data transfer between systems for accuracy and simplified communication across workflows, between warehouse and transport operations, and with partners and customer software. This will enable 3PLs to provide better customer service, increase revenue, and save time on all areas of their business. As technology continues to advance, it will be important for 3PLs to stay ahead of the curve in order to stay competitive in the industry.
Overall, these trends will enable 3PLs to provide better customer service, increase revenue, and save time on all areas of their business. As technology continues to advance, it will be important for 3PLs to stay ahead of the curve in order to stay competitive in the industry.
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