What is the Turkish Airlines Cancellation Policy ?

What is the Turkish Airlines Cancellation Policy ?
6 min read

Air-travelling with Turkish Airlines, would bring you a mesmerising experience in all perspectives. It is the national carrier of Turkey and one of Europe’s prominent airlines. In the field of air transportation Turkish Airlines has been one of the major players in the world. It operates to more than 300 cities including both national and international destinations. However, if you have been looking for the Turkish Airlines Cancellation Policy this article means a lot to you.

Keeping customers’ convenience on top of priority Turkish Airlines ensures you enjoy hassle-free air travelling experience in all perspectives. Go ahead to know all about the Cancellation Policy of Turkish Airlines.

Does Turkish Airline Give Full Refunds?

According to the Refund Policy for Turkish Airlines, passengers are entitled to get full refunds if any of the following conditions come up –

  •         If the flight gets cancelled and the alternative flight does not suit your plan.
  •         If the flight gets rescheduled and it seems that you would miss your connecting flight.
  •         If the flight gets delayed by more than 5 hours.
  •         If you have booked a refundable ticket.
  •         In case your co-passenger or a close relative passes away unexpectedly.
  •         In case you were denied to board by officials.
  •         In case there is an emergency such as Covid-19 pandemic.

Turkish Airlines Cancellation Policy for 24-Hour Cancellations

In case you book a ticket to/from the USA, the Turkish Airlines Cancellation Policy permits you to cancel it within 24 hours. If you have not made the payment, it is kept on ‘Hold’ and gets cancelled automatically when the flight departs. Interestingly, you need not pay anything later for this too.

Both non-refundable and refundable tickets will have eligibility for a complete refund if you do not miss to cancel it before 24 hours from the scheduled departure of the flight.

How to Cancel My Turkish Airlines Ticket?

Customers’ convenience is the top priority of Turkish Airlines and so Turkish Airlines Cancellation Policy, if required so with a valid reason, allows you to cancel your ticket through any of the ways described below.

  •         Cancel Online through Official Website

Ø  Go to Turkish Airlines official website

Ø  No go to ‘Manage Booking’ or ‘Check In’ section

Ø  Now, enter 2 details in appropriate columns

ü  Your 6 digit PNR or 13-digit ticket number 

ü  Your Surname 

Ø  Now, click on ‘>’ to proceed 

Ø  choose the flight that you want to cancel

Ø  Now, press on ‘Cancel Booking’  

Ø  Your cancellation process will be over with an instant Email on your mail Id or a message on your registered mobile number.

  •         Cancel by Calling the Customer Support Team

You can also Speak to a Live Person at Turkish Airlines by calling at the Customer Support Number ################. After dialling the number you have to follow the IVR instructions carefully. Once you listen to a human voice, raise your concern related to ticket cancellation. They ask for your details, explain everything with a clear voice and your ticket will be cancelled.  

  •         Cancel at the Airport

To make customers happier, Refund Policy for Turkish Airlines, allows them to cancel their tickets by visiting the airport in person. You can talk to an executive and they will assist you in getting your ticket cancelled properly. Executives are available 24/7 at the airport where you had intended to board your flight.

  •         Through Mobile App

Furthermore, you may find it very helpful to know that cancellation can also be done by using the Turkish Airlines Mobile Application through your own smartphone. Its really easy and safe. The process is almost similar to the online cancellation process.

How to Cancel Turkish Airlines Non-Refundable Tickets?

Turkish Airlines allows customers to cancel a non-refundable ticket as well. In this case, a certain amount is deducted as a cancellation charge from the original value of the ticket. Here you must keep in mind that the remaining amount will not be credited to your bank account. Instead, you will earn travel credits and this can be used for future trips with Turkish Airlines. In general, such credits remain valid for the next 12 months from the date of issuance. So there is nothing to worry when you are associated with Turkish Airlines.

Can I Cancel a Turkish Airlines Award Ticket?

Turkish Airlines Award tickets are costlier. In this case, you can earn miles and utilise them to avail free or discounted airline tickets. However, you can also deny to accept the special award, as defined in Turkish Airlines Cancellation Policy. Moreover, you have the privilege to visit the nearest airport in person for the cancellation of your order.

Last Words:

Turkish Airlines is fully committed to bring its customers the most excellent air-travelling experience in all possible ways. Passengers enjoy the best benefits with the updated rules related to Refund Policy for Turkish Airlines. However, you seek a manual assistance at any stage speak out at +1-845-459-2806.It has one of the most responsible customer support teams. You can plan your trip right the way suits you the best with Turkish Airlines. 

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john smith 2
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