nps (2)

Net Promoter Score (NPS) Calculator

Net Promoter Score (NPS) is a pivotal metric for businesses seeking to gauge customer satisfaction and loyalty. By assessing customers' propensity to recommend a business, NPS offers a concise yet powerful indicator of overall sentiment. The calculation process is straightforward: by tallying the number of promoters, passives, and detractors from...

SpdLoad · 19 April · 1

Make hay while the sun shines – Plan your retirement with NPS

Have you heard the story of ‘The Ant and The Grasshopper’? The grasshopper keeps singing the songs in the summer while the ants plan and store enough food for the winter. When the winter season arrives, the grasshopper finds itself with no food, and cannot go out in harsh winter conditions. On the other hand, the ant is fully prepared a...

K Fintech · 29 January · 1