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Why do Customer-Facing Teams Need Real-Time Agent Assistance?
Agent training has come a long way, and no one can deny the impact of personalized coaching on agent performance. Any call center manager will tell you something is missing that can push agents to perfection when handling customer conversations. Adv...
Pranita Kakade · 23 April · 5
Building a Real-Time Chat App for iOS and Android: A Step-by-Step Guide
In today's interconnected world, instant communication is key, and real-time chat applications have become an integral part of our daily lives. Whether it's for personal use or business collaboration, having a chat app that works seamlessly across different platforms like iOS and Android is essential. In this guide, we'll walk you through the proce...
Abi Hasna · 05 March · 1Securing Real-Time Laravel Applications: Keeping Your Data in the Fast Lane
Real-time Laravel applications add a dynamic layer to user interaction, but with speed comes increased responsibility. Securing your application becomes paramount to ensure a safe and trustworthy experience for your users. Here are some best practices and techniques to keep your real-time Laravel app running smoothly and securely: Lock Down Your E...
Aditya Goswami · 14 February · 1