voice of the customer (1)

Unveiling the Power of Voice of the Customer (VoC) in Business

In the ever-evolving landscape of customer-centricity, one term that has gained immense prominence is the "Voice of the Customer" (VoC). This invaluable resource has become a driving force behind successful businesses, helping them not only understan...

Tanya Gupta · 04 September 2023 · 2