10 Frequently Asked Questions about iDock C10

3 min read

Exploring the iDock C10

iDock C10 is an innovative product, a KVM switch docking station. It transforms how users arrange their desktops with multiple computers. Tailored for the laptop-PC dual monitor setup, this device provides versatile connectivity and its sleek design emphasizes a clutter-free, efficient workspace.

In this post, I will respond to the most common questions about iDock C10. Hope this will help users who have purchased or those who are planning to.

10 Frequently Asked Questions about iDock C10

Q1: Can the iDock C10 support work on both computers, with one on a screen and one on the other screen?

A: No. iDock C10 is a dual monitor KVM switch and it only presents one system at a time on both screens. What you’re looking for here is a KVM switch with a USB switch feature. You may be interested in this product, which provides both KVM switch and USB switch functions.

Q2: Does the iDock C10 support DisplayPort 2.0 or HDMI 2.1?

A: The iDock C10 is capable of handling images at 4K@60hz and high refresh rates like 1080P@240hz and 1440P@144hz. If you are looking for a 8K KVM switch, check out this DisplayPort KVM and this HDMI KVM switch.

Q3: Can I use a wireless mouse and keyboard with the iDock C10?

A: Yes, iDock C10 supports wireless peripherals (via a USB dongle), including mice and keyboards. If you find the signals unstable, please make sure that the USB 3.0 devices are not interfering with your 2.4G signals.

Q4: Is the iDock C10 compatible with wide-screen monitors?

A: Yes, the iDock C10 supports wide-screen monitors (as long as the video does not exceed the bandwidth it supports).

Q5: Can I turn on the laptop by pressing a button on the iDock C10 without opening the lid?

A: Yes, you can. AV Access’s KVM switches are built with an advanced automatic wake-up engine, and switching to another device in the clamshell can wake it up (not in hibernate).

Q6: Does the iDock C10 still work if there’s only one PC connected?

A: Yes, the iDock C10 functions perfectly with just one PC connected. It will work as a docking station and stand by to connect a second device to your setup.

Q7: Does the iDock C10 support a switch extender or remote control?

A: No, iDock C10 supports to switch with a press button on the panel.

Q8: Is there any solution like iDock C10 that supports to connect 2 laptops?

A: We’re releasing a new model, a KVM switch docking station like iDock C10 which will support dual USB-C inputs (for dual laptop, dual monitor setups). It’s about to launch in 2024 spring.

Q9: Is there any input lag when using the iDock C10?

A: The iDock C10 is designed as a zero input lag KVM switch. Adding it to your setup will not cause any input lag in use.

Q10: Can I connect my PS5 to the iDock C10?

A: Yes, you can connect iDock C10 to PS5 using the HDMI port.

Conclusions

Do these answers respond to your doubts? You can contact our support team at info@avaccess.com if you still have problems. AV Access also provides a variety of resources to help customers make informed decisions — go check our ProAV solutionsuse cases, and video guides on our YouTube channel.

Source: https://www.avaccess.com/blogs/guides/10-faqs-about-idock-c10/

In case you have found a mistake in the text, please send a message to the author by selecting the mistake and pressing Ctrl-Enter.
Cecilia 274
Joined: 1 year ago
Comments (0)

    No comments yet

You must be logged in to comment.

Sign In / Sign Up