Effective Methods to Easily Eliminate QuickBooks Error 12002

QuickBooks payroll feature is one of the most essential features of QB Desktop, and it needs to be updated regularly to be accessed correctly. When there are issues with the payroll update process, it can lead to the QuickBooks error 12002 on your screen. This error code can arise due to many possible reasons, like incorrect SSL settings. If you are getting the QuickBooks error code 12002, you can use the solutions mentioned below to eliminate it. 

If you are having difficulty performing the steps or terminating the error message on your own, you can reach out to us at 1-855-948-3646 to get immediate help from our QB professionals. 

QuickBooks Desktop Error 12002: Common Reasons & Causes

If you are getting the QuickBooks error message 12002, the following main factors and triggers might be responsible –

1. The SSL settings might be incorrect or misconfigured, which is preventing QuickBooks from accessing the network to run the updates.
2. You have not set Internet Explorer as your default browser for running the updates in QB, which is causing difficulty and interruptions with the same.
3. There is a network time-out error, and the network might have frozen or is weak or unstable.
4. Windows firewall or an anti-virus application is causing an obstruction, which is creating a network blockage, preventing QuickBooks from downloading the QB payroll updates. 
5. The internet connection setup is incorrect, and you need to reconfigure it to run the QB payroll updates correctly. 

Also Read:- How to Resolve QuickBooks Error 15271

How to Reliably Rectify the QuickBooks Payroll Error 12002? 

QuickBooks payroll update error 12002 can be permanently dismissed by using the solutions given below –

Solution 1 –Perform an Internet Explorer Configuration from the Security Section 

You need to ensure that the Internet Explorer settings are correct to address the QB error code 12002.

1. Open Internet Explorer and access the Gear tab to chooseInternet Options, and navigate to the Security tab. 
2. Click on the Globe icon and ensure that the security setting is not set to more than Medium High, followed by selecting the Connections tab.
3. Select the Never Dial a Connection option, and from the UAN tab, select the Automatically Detect Settings option and deselect the Use a Proxy Server checkbox.
4. Add your address and select the Port Number to ensure that it is set as 80, followed by selecting the Advanced tab and clicking the Restore Advanced Settings option.
5. Now, select the Use TLS 1.2 checkbox and exit Internet Explorer to restart Windows and try running the payroll updates in QB again. 

Solution 2 – Reset the Internet Update Settings from the Update Now Tab 

You need to edit the update settings in Internet Explorer by going to the update section.

1. Choose the Update Now option to checkmark the Reset Update checkbox and click on Get Updates to go to the Advanced Settings option.
2. Next, checkmark the Use TLS 1.0 option and deselect the Use TLS 1.1 and 1.2 options, followed by rerunning QuickBooks to run the payroll updates again. 

Conclusion

You can use the solutions given above to easily resolve the QuickBooks error 12002. If the error message persists, you can call us at 1-855-948-3646 to get direct assistance from our technical support team.

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