Here's a list of tech articles you need to read before 2023

7 questions that reveal whether your company is committed to CX
Colin Shaw gives you a powerful way to determine whether your company is actually committed to customer experience or not. Find out with these 7 questions.

Understanding the basics of the Jenkins Pipeline
Jenkins pipeline allows us to define a complete list of events that happen in the code lifecycle. Starting from the build, to testing and deployment. .

How does LASER perform NLP tasks?
LASER approach is based on zero-shot transfer (deep learning networks) of NLP models from one language to other languages where training data is limited.

The last customer on Earth
What if there was only 1 customer left on planet Earth? What would you do to make to ensure that their loyalty doesn't die? Time to treat all customers like so.

10 effective lead generation tips for your digital marketing agency
Here are 10 extremely powerful lead generation tips to help your digital marketing agency find more prospects and sign more clients. Check it out now!

LeadMi is now Engati!
LeadMi.io, the award-winning marketing automation platform, is now Engati. Join us right now for this amazing new journey. Explore Engati chatbots now.

Learn from your mistakes, use Engati knowledge base
Wanna build a bot by yourself but don’t exactly know how? Visit our knowledge base to have brief explanations on different segments of bot building. Read here.

Let the sales cycle begin with chatbots!
Sales cycle is a process that companies create selling a product to a customer. Using chatbots, companies collect customer data to facilitate the sales cycle

30 Most Followed LinkedIn Influencers
30 Most followed LinkedIn Influencers and thought leaders you must follow to keep an eye on tech & industry trends, business insights, and much more.

30 LinkedIn Top Voices in Tech for 2022
Extending a list of 30 Top LinkedIn Voice in Technology that can help you to cope with the ever-changing landscape & emerging trends in the world of technology.

10 Live Chat Hacks you can't miss out on!
Want to speed up customer service and improve your live chat? Here are 10 hacks you got to implement, along with 5 bonus hacks for your management team.

Video calling and more come to Engati Live Chat
Your live chat + chatbot solution now comes with video calling, emailing, update notifications for your customers in browser tabs, and more. Learn all about it!

How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%.
Want to know how interior design and home renovation platform, Livspace generated more leads and cut their issue resolution time down by 89%? Check this out!

10 hacks to step up your logistics company's customer experience
Just delivering orders on time isn't good enough anymore. Your logistics company needs to deliver amazing customer experiences too. Here are 10 hacks for you!

Ultimate Cheatsheet to tune your Hyper-Parameters in ML Algorithms
Looking for a cheatsheet to tune your Hyper-Parameters in Machine Learning and Neural Network Algorithms? We've got you covered! Click here to learn more.

22 best machine learning books to read in 2022 (for beginners & pros)
Looking for machine learning books to introduce you to the subject or help you expand your knowledge of it? This list has great books for beginners and experts.

5 ways to optimize your customer service using machine learning
The use of machine learning is increasing as businesses explore new ways to optimize customer service. Here are a couple of ways to use it in your business.

3 ways to exceed your customer expectations
Bad experiences are powerful at driving your customers away. But can you keep them coming back for more if you understand their expectations and exceed them?

Can you create memorable customer experiences affordably?
Does it have to be expensive to craft experiences worth remembering? Here's how to create memorable experiences without spending a ridiculous amount of money.

Conversational analytics part 1: What bot metrics should you track?
Understand how to use conversational analytics to measure and improve your chatbot's performance. Here are the metrics that show you how your bot is performing!

Do millennials prefer talking to bots or humans? You'll be surprised
Instant answers or human replies? What do millenials want more? Find out whether they'd rather talk to a chatbot or a human agent for customer support.