Cloud enabled VoIP communication solutions provide greater reach and better business continuity. There are several advantages of using a cloud based multi tenant IP PBX. Cloud platforms have been in the industry for several years. The technology has also matured over time, but still, there are some myths not leaving the minds of VoIP service providers and that is why they refrain from using this powerful technology to host their multi tenant IP PBX solutions.
This article shares the major myths related to cloud based multi tenant IP PBX software. Moreover, this article also shares the reality to give you a clear hint about the software.
Myth #1: Security risks are high with a cloud PBX solution:-
Cloud solutions are hosted over remote data centers, unlike on-premises solution hosting models. Data, software, and all other infrastructural components are hosted in the virtual cloud. This often causes a major concern in the mind of VoIP business owners. They find this technology risky and vulnerable. They are concerned about security breaches and attacks.
Reality
The reality is completely different. A cloud multi tenant PBX solution is absolutely secure and protected. With the best cloud platform providers, this solution is securer than an on-premises solution. The top cloud hosting providers invest in the security of platforms stored and managed through their cloud platforms.
Myth #2: The quality of call (QOC) is not up to the mark: -
Many VoIP providers using multi tenant IP PBX solutions often have a misconception that if a PBX software solution is hosted over remote cloud platforms, it will not deliver as good quality of call as it should. The voice and video quality would be detrimental.
Reality
This is not true at all. A majority of cloud hosting providers ensure excellent infrastructure that supports exceptional quality of service and calls. One can even achieve crystal clear voice quality with high bandwidth internet connection. Moreover, if a business phone service provider is concerned about the quality of calls because of data centers and their locations, then they can choose the data centers within their service area. The major cloud hosting platforms have data centers near major geographical areas.
Myth #3: Ownership will be compromised:-
This is one of the major concerns of VoIP service providers that restrict them to use cloud solutions. They do not want to use a cloud enabled multi tenant IP PBX because they think they will lose ownership of data, software, etc. They have a doubt that cloud providers will use their data for their own interest and business benefits.
Reality
The reality is a majority of cloud platforms advocate data privacy and confidentiality. They never access the information hosted on their platforms. A cloud multi tenant PBX solution and data stored on the platform will be owned by the business itself. In addition to that, the legislation and regulatory compliances are strict that enforce cloud platform owners to respect data privacy rules.
Concluding notes: -
Cloud enabled telephony is not new in the market. It has been here for decades. It has several advantages to offer to VoIP telephony business owners. It provides reliable, secure, robust, and scalable platforms to let businesses grow faster. Any multi tenant IP PBX software can be hosted over any trusted cloud platform without any doubt.
Setting up a whole business and persistently scaling it up with the right software is a cakewalk with the right cloud platform. All myths related to cloud platforms are just myths and should not be believed. You must not have any doubt related to using a cloud enabled . It is absolutely secure and reliable. Go cloud today!
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