Practical techniques to resolve QuickBooks error PS077

QuickBooks is a bookkeeping software that makes tax calculation and employee payroll easy with its trustworthy services. The QuickBooks payroll service can easily manage the records of employees in an organization and automatically release their wages on the assigned day by the employer. But the software can sometimes cause issues when users try to update the payroll service. QuickBooks error PS077 can terminate the payroll update process and lead the software to a crash. If payroll service updates on your QuickBooks also get stopped by this error, read this complete blog to understand its causes and the methods to rectify it from your PC.

Take the assistance of a QB support team at +1-855-948-3646 to troubleshoot this error quickly.

Reasons

QuickBooks falls prey to this payroll update error due to the reasons mentioned underneath-

1. Your payroll subscription has expired, and you can’t use the service further in the software.
2. QuickBooks Desktop isn’t activated after the recent payroll service renewal.
3. Incorrect EIN or service key is used while signing in to the payroll service.

Recommended Article:- Received QuickBooks Error PS036

Solutions 

The practical solutions for this QuickBooks payroll error are given below-

Solution 1- Verify that the payroll subscription is active

We all know that payroll is a subscription-based service, and you need to renew the service after regular time intervals. This error can interrupt the payroll service update if the subscription has ended and the servers fail to validate you as an active user. You will also struggle to execute payroll-related tasks, including updating the service. You’ll need to verify that the payroll subscription is active and that the issue hasn’t been raised due to it. Do as per the steps given below to check your payroll subscription-

1. Go to the No Company open window in QuickBooks by closing all the company files.
2. Restart your system and relaunch QuickBooks.
3. Click on the Employees menu and select My payroll service.
4. Tap the Manage service key option.
5. Verify that the Service name in the next window is correct and that the Status is highlighted Active.
6. If that’s not the case, click on Edit to verify the service key and make any required changes.
7. Hit Next and unmark the Open payroll setup checkbox.
8. Click on Finish to start the payroll update automatically.

If the error stops the payroll update again, go to the next solution.

Solution 2- Activate your QuickBooks Desktop

If your QuickBooks isn’t registered after the previous payroll update, you can also run into this issue. You’ll have to activate the software to use the payroll service again. Follow these steps-

1. Press F2 in QuickBooks to open the product information window.
2. Activated should be mentioned beside your license number.
3. If it says cancelled, click on the Help menu in QuickBooks and tap Activate QuickBooks Desktop.
4. Follow all the instructions on the screen to verify your information and download the payroll updates again.
5. The payroll service will get updated after applying these steps.
   

Conclusion

You read about the causes of QuickBooks error PS077 during the payroll update in the software. After going through this blog, you now know the methods to eliminate this error, and we hope you’ll apply them to download the payroll updates without any issues.

If you still face any issues, consult a QB expert at +1-855-948-3646.

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