Techniques to Effectively Tackle QuickBooks Error PS036

Techniques to Effectively Tackle QuickBooks Error PS036
3 min read

Issues with your payroll subscription can trigger a lot of payroll error codes in QuickBooks. One such error is the QuickBooks error PS036, which can prevent users from running payroll and tax table updates. This error code can prevent users from running the QB payroll function and can arise due to an inactive direct deposit agreement. If you are getting the QuickBooks error code PS036, you can use the solutions provided below to address it easily.

If you are unable to understand the steps or resolve the error message on your own, you can reach out to us at +1 855-948-3646   to get direct assistance from our support team

Possible Factors leading to the QuickBooks Error Message PS036

You might be getting the QuickBooks Desktop error PS036 due to the following common reasons –

  1. The payroll subscription is inactive or expired, which is triggering the payroll update issues.

  2. There are multiple payroll agreements in the application, along with an inactive direct deposit agreement.

  3. Essential QuickBooks files, like the paysub.ini file, are damaged, corrupted, or missing from the system.

  4. The company file you are trying to access is not running correctly, and the file might be damaged/corrupted.

  5. The service key or the company file’s PSID is incorrect, and the EIN might be invalid.

Reliable Solutions to Address the QuickBooks Payroll Update Error PS036

You can use the solutions provided below to eliminate the QuickBooks payroll error PS036 –

Read More - How to Rectify QuickBooks Desktop Error 6000 77?

Solution 1 – Rename the Paysub.ini File from the My Computer Section

To address the QB error code PS036, you can rename the paysub.ini file and repair the issues.

  1. Change the settings of the Windows Folder options to access the paysub.ini file and navigate to the My Computer section and click Organize.

  2. Click the Folder and Search Option and select the View tab to click Hidden Files and Folders, and checkmark the “Show Hidden Files, Folders and Drives” option.

  3. Go back to My Computer and from the search bar at the top, search for Paysub.ini and right-click on it to select Rename, and change the file extension from .ini to .old.

Solution 2 – Restart Windows in the Selective Startup Mode to Update QB Payroll

You can fix the update issues by running the update process in the selective startup mode.

  1. Press Windows + R to get the Run dialogue box to type MSConfig in the Run text box and press Enter.

  2. Select the Load System Services and Selective Startup options under the General tab and access the Services section.

  3. Select the Hide all Microsoft Services option and click Disable all, and uncheck the Hide all Microsoft Services option.

  4. Ensure that the Windows Installer option is selected, and restart Windows, which will switch it to the Selective Startup Mode for running the payroll updates.


The solutions provided in this article can help you eliminate the QuickBooks error PS036. If the error code persists, you can call us at +1 855-948-3646  to get assistance from our QB professionals.

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