The QuickBooks Error 6000 and 832 is a common issue that users encounter when trying to open their company file. This error is part of a series of errors involving the 6000 sequence which typically indicates issues with accessing the QuickBooks company file. The error 6000 832 specifically points towards problems related to hosting, file permissions, network setup, or a damaged company file. Here are some of the most effective solutions to resolve this error:
1. Ensure QuickBooks is Updated
Ensure that you have the latest version of QuickBooks Desktop installed, as updates often include fixes for these types of errors.
2. Rename .ND and .TLG Files
These files help QuickBooks access the company file in a network or multi-user environment. Sometimes, these files get corrupted and cause errors.
- Locate the folder containing your company file.
- Look for files with the same file name as your company file but with extensions .ND and .TLG (e.g., your company file.qbw.nd, your company file.qbw.tlg).
- Right-click each of these files and rename them, adding .OLD at the end (e.g., your company file. qbw. nd. OLD).
- Open QuickBooks and try to sign in to your company file again.
3. Open the Sample Company File
Testing with a sample company file helps determine if the problem lies with your company file or the QuickBooks application.
- Open QuickBooks.
- From the No Company Open window, select “Open a Sample File.”
- Choose any sample file.
- If the sample file opens, your company file might be damaged or located in a problematic folder.
4. Copy the File to the Desktop
Moving the file to a different location can help you identify if there is a problem with the location of the file.
- Navigate to the folder where your company file is stored.
- Copy the .QBW file to your desktop.
- Open QuickBooks while holding the CTRL key, then select “Open or restore an existing company” and navigate to the desktop file.
- If it opens, the original location may have permission issues or be corrupted.
5. Check Hosting and Services
Ensure that only one PC/server is hosting your company files if in a network environment.
- On each workstation (not the server or hosting computer), go to File > Utilities.
- If you see ‘Host Multi-User Access’ on the list, this computer is not hosting the file and you can move on to the next computer.
- If ‘Stop Hosting Multi-User Access’ is an option, select it to disable hosting on this machine.
- Check that the QuickBooks services are running on the server.
- Press Windows + R, type services.msc, and press Enter.
- Look for QuickBooks services (e.g., QuickBooks DBXX, where XX denotes the version). Make sure they are set to Automatic and the status is Running.
6. Use the QuickBooks File Doctor Tool
Download and run the QuickBooks Tool Hub (available from the Intuit website), and use the File Doctor to diagnose and repair company file issues.
7. Configure Firewall and Antivirus
Ensure that your firewall and antivirus settings are not blocking QuickBooks files. Configure these to allow exceptions for QuickBooks.
8. Rebuild the Data
If your file opens but is displaying errors or anomalies:
- Go to File > Utilities > Rebuild Data.
- Follow the prompts to back up your data and allow the tool to fix your file.
9. Check Folder Permissions
Ensure the folder containing the QuickBooks file has the correct permissions for sharing within a network:
- Right-click the folder > Properties > Security tab.
- Check that all users that need access to the file have full control.
Conclusion
If these steps don't resolve QuickBooks Error 6000 832, there may be more complex issues at play. In such cases, contacting QuickBooks support or consulting with a professional IT service may be necessary.
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