The QuickBooks Error H505 might appear when you try to get the company files or your important data on some other system and if by any chance that system does not have the proper setup or it may require the additional setups. The ‘H’ in the H errors stands for ‘Hosting Settings’ problems. This error may occur due to one or more users’ systems being set to be the official QuickBooks servers. QuickBooks Error Code H505 arises when any particular user attempts to acquire the company data or files on a different computer
If you are unsure about whether you are dealing with the QuickBooks error H505. Here’s how to confirm that:
- You are not able to access the multi-user mode.
- Your QuickBooks keeps crashing.
- Windows become unresponsive and slow or freeze completely.
- You fail to get a hold of the QuickBooks file stored on the server
- The Error code H505 clearly pops up on your screen.
If you are seeing this error, these could be the possible reasons behind that:
- The firewall in your system is blocking all the incoming and outgoing communication that is connected to your company’s data file.
- Your system’s hosting configuration settings are not proper or not correct.
- Your QuickBooks files are not able to get scanned by the database server.
- There could be a damaged, incorrect or missing .nd file.
- Your QuickBooks might not be able to trace the IP address of your system.
- The QuickBooks on your system’s DBXX service is not running.
- The DNS settings are incorrect.
Now, let’s look at some solutions we can use to get rid of Error H505:
Solution 1:Using the QuickBooks ‘File Doctor’
This is a fairly simple method that requires minimal effort but could actually take your error off and fix it once and for all. Here’s how this will work:
Step 1: Download the QuickBooks ‘File Doctor’ from the official Intuit website.
Step 2: Run the QuickBooks ‘File Doctor’ and let it work its magic
Step 3: This won’t just help you with the error H505, but also all the H series errors and multi-user errors.
Step 4: If the error still persisted, however, jump to the next solution to see if that works
Learn the extraordinary article:- qbcfmonitorservice not running
Solution 2: By Verifying Services and Hosting
Let’s get right into it. Follow the steps to access this method:
Step 1: First things first, you need to verify the services
Step 2: Make sure that your QuickBooksDBXX and the QBCF Monitor are running. If they are not, follow the following steps to do it
Step 3: Press the ‘Windows’ or the ‘Start’ key
Step 4: Now, press the ‘Windows+R’ keys
Step 5: In the run box that you have just opened, type ‘MSC’ and hit enter
Step 6: In the service window, type ‘QuickBooks DBXX service’
Step 7: The QuickBooksDBXX service might not be visible. Keep following the steps to fix that too
Step 8: Confirm that the ‘Database Service Manager’ is installed correctly on your server
Step 9: Now, launch the QuickBooks and make sure that if you are running the full program on the server, in the end, the hosting is enabling and verifying it side by side
Step 10: Launch the ‘QuickBooksDBXX’ service and confirm that the startup type and the service status have begun already.
Step 11: Click on the ‘Recovery’ tab
Step 12: Save the changes that you have made
Step 13: Now that we have verified the services, we need to go ahead and verify the hosting too. Follow the succeeding steps to do that
Step 14:Launch the QuickBooks on your system
Step 15: Reach over to ‘File’ and then proceed to click on the option that says ‘
Step 16: If you can now see the ‘Host Multi-User Access’ on the list in front of you, that would mean that your system is unable to host your company data file
Step 17: Although, if you can see the ‘Host Multi-User Access’, click on it
Step 18: Now, select the option that says ‘Company’
Step 19: Click on ‘File Must be Closed Window’
Step 20: Press ‘Yes’
Step 21: If this method still provides you no results and you continue to see the error, proceed with the next solution
You may additionally learn:- QuickBooks cannot use the path to open the company file
Solution 3: By Editing the Host File
Follow along the steps given below to access this solution:
Step 1: Firstly, press down the ‘Windows+R’ keys at the same time to open the ‘Run’ Window
Step 2: In the search bar, type ‘cmd’ and hit enter to prompt open the ‘Command’ Window
Step 3: Next, you need to type ‘ipconfig/all’ and press the enter key. This will run the command
Step 4: Now, you have to edit the Window’s Host file. Follow the next steps to do that:
Step 5: Go ahead and quit the QuickBooks and then move over to the ‘Start’ menu on your system
Step 6: Go to ‘This PC’ and then go to ‘C drive<Windows<System32<Drivers<Etc or C:<Windows<Syswow64<Drivers<Etc.’
Step 7: Now, you have to follow the hidden files and folders, in case you are unable to find the ‘Windows’ folder in ‘This PC’
Step 8: Select the ‘View’ tab and then proceed to click on ‘Hidden Items’. This will allow you to see the hidden files
Step 9: Now, right-click on the host’s file and then select ‘Open with’ and open it with ‘Notepad’
Step 10: The next step includes you filling up the ‘IP Address’ and ‘Computer Name’. When you enter these details, you need to use the ‘Tab’ key and not the ‘Spacebar’ key in order to put spaces between the IP address and the computer name
Step 11: Lastly, save these changes and re-access your QuickBooks in Multi-User mode to see if the error is gone.
Although these methods are very effective, it is always advisable that you save yourself the hassle of dealing with errors like the QuickBooks Error H505 and give us a call! With some proper professional help, you can get rid of these errors in a very time-efficient way!
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